At a Glance
- Tasks: Serve meals and drinks, ensuring a welcoming environment for residents.
- Company: Bupa, a leading health insurer focused on making health happen.
- Benefits: £12.90 per hour, paid breaks, free meals, and 28 days holiday.
- Other info: Flexible shifts, access to healthcare support, and discounts at retailers.
- Why this job: Make a real difference in residents' lives while working in a supportive team.
- Qualifications: Customer service experience preferred; training provided for all skill levels.
The predicted salary is between 12 - 13 £ per hour.
Offering Bank contract – £12.90 per hour - Paid breaks.
Shift Patterns: 7.30am - 3.30pm, 10am - 6pm, 12pm - 8pm.
We make health happen. At Bupa, we offer essential support when it matters most. Richmond Villages Wood Norton provides luxury retirement living with personalized care that promotes independence and honours individual choice, allowing our residents to live their best lives.
Responsibilities:
- Our waiting on staff play an important role as your presence during mealtimes is crucial. It ensures residents receive dignified, personalized attention, promotes social interaction, and contributes to overall well-being.
- Setting up tables in the restaurant and café.
- Serving in the restaurant and café at mealtimes.
- Preparing trays and providing room service to village residents who wish to stay in their rooms for meals.
- Serving drinks at the bar as required (only applicable to applicants over 18 years old).
- Ensuring that the restaurant and café are tidy and meet all high standards.
- Keeping the kitchen area clean and tidy at all times.
- You may also be asked to support other areas as required, such as serving meals to or removing trays from resident’s rooms, restocking resident’s personal kitchens or delivering refreshments to other locations in the village.
Qualifications:
You are a person who cares deeply for others and is driven to make a significant impact on people’s lives. With your background in customer service, and potentially some experience in catering or kitchen roles—though not essential as training is provided—you excel in communication. You thrive in a tight-knit team setting, engaging with individuals from diverse backgrounds. Committed to providing outstanding service to our residents, you apply your expertise in upholding a clean, orderly, safe, and sanitary environment.
Benefits:
- My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support – all available from one phone number 24/7.
- Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350.
- Free meal with every shift.
- 28 days holiday.
- Long Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!
- Interest-free annual travel loan to enable the purchase of public transport annual season tickets.
- Wagestream - Have early access up to 40% of your earned wages within minutes.
- Competitive pension plans and parental leave options as well as access to unique products such as our Menopause plan.
- My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your wellbeing.
- We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences.
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
Time Type: Part time
Job Area: Care Home - Facilities
Host - Bank employer: Richmond Villages
Bupa is an exceptional employer that prioritises the well-being of both its employees and residents, offering a supportive work culture where every team member can thrive. With competitive pay, paid breaks, and a range of benefits including healthcare support, generous holiday allowances, and opportunities for personal growth, working at Richmond Villages Wood Norton means being part of a dedicated team that makes a meaningful impact on the lives of others in a luxurious retirement setting. Join us in our mission to help people live longer, healthier, happier lives while enjoying a fulfilling career in a diverse and inclusive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Host - Bank
✨Tip Number 1
Get to know the company culture! Before your interview, check out Bupa's values and mission. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your customer service skills can enhance the residents' experience at Richmond Villages.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. A polished appearance shows that you respect the role and the people you'll be working with.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the position.
We think you need these skills to ace Host - Bank
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for helping others shine through. We want to see how much you care about making a difference in residents' lives, so share any relevant experiences that highlight this.
Tailor Your Application:Make sure to tailor your application to the Host role at Bupa. Use keywords from the job description and relate your skills and experiences directly to what we’re looking for. This shows us you’ve done your homework!
Keep It Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Avoid jargon and make sure your sentences are easy to read. This helps us understand your qualifications quickly.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Richmond Villages
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Host at Bupa. Familiarise yourself with the importance of providing personalised attention during mealtimes and how it contributes to residents' well-being. This knowledge will help you demonstrate your commitment to the role.
✨Showcase Your Customer Service Skills
Since this position requires excellent communication and customer service skills, think of specific examples from your past experiences where you've excelled in these areas. Be ready to discuss how you can create a welcoming environment for residents and ensure their needs are met.
✨Emphasise Teamwork
Bupa values teamwork, so be prepared to talk about your experience working in a team setting. Share examples of how you've collaborated with others to achieve common goals, especially in high-pressure situations like busy meal times.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training provided for new staff or how Bupa supports its employees in maintaining a clean and safe environment. This shows your genuine interest in the role and the company culture.
