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- Tasks: Lead the reception team and ensure a welcoming environment for patients.
- Company: A leading healthcare provider dedicated to patient care.
- Benefits: Annual leave, supportive employee assistance programme, and more.
- Why this job: Make a difference in patient experiences while developing your leadership skills.
- Qualifications: Experience in supervising admin teams and excellent communication skills.
- Other info: Join a supportive team in a dynamic healthcare environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading healthcare provider is hiring a Reception Supervisor to oversee daily patient administration at their London Medical clinic. This role involves leading the reception team, ensuring compliance with care standards, and providing a welcoming environment for patients.
Candidates must have experience in supervising admin teams, excellent communication skills, and the ability to handle sensitive situations.
They also offer a range of benefits including annual leave and a supportive employee assistance program.
Patient Experience Lead - Medical Reception in Harrow employer: Richmond Villages
Contact Detail:
Richmond Villages Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Experience Lead - Medical Reception in Harrow
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews! Research the company and think about how your experience aligns with their values and needs. Practising common interview questions can help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Showcase your leadership skills! When discussing your past roles, highlight specific examples where you led a team or improved processes. This will demonstrate your capability to oversee the reception team effectively.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Patient Experience Lead role. Plus, applying directly shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace Patient Experience Lead - Medical Reception in Harrow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in supervising admin teams and any relevant healthcare experience. We want to see how your skills align with the role of Patient Experience Lead!
Craft a Compelling Cover Letter: Use your cover letter to showcase your communication skills and your passion for providing excellent patient care. Let us know why you’re the perfect fit for our team!
Showcase Your Soft Skills: In this role, handling sensitive situations is key. Be sure to mention any experiences where you've successfully navigated challenging interactions with patients or team members.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Richmond Villages
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Patient Experience Lead. Familiarise yourself with the daily tasks of overseeing patient administration and leading a reception team. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Reception Supervisor, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or handled sensitive situations. Highlight your communication skills and how you foster a welcoming environment for both staff and patients.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle challenging situations. Think about scenarios you might face in a medical reception setting, such as dealing with an upset patient or ensuring compliance with care standards. Practising your responses will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the clinic's approach to patient experience or how they support their reception team. This shows your enthusiasm for the role and helps you gauge if the workplace aligns with your values.
