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For Companies At a Glance
- Tasks: Be the friendly face of our care home, welcoming visitors and managing enquiries.
- Company: Join Bupa, a caring health provider focused on making a difference.
- Benefits: Enjoy flexible hours, free meals, and discounts at gyms across the UK.
- Why this job: Make a real impact in residents' lives while developing your customer service skills.
- Qualifications: Previous receptionist experience and a passion for helping others.
- Other info: Comprehensive training provided and a supportive team environment.
The predicted salary is between 10 - 15 £ per hour.
Overview
We make health happen. At Bupa we support those when they need it the most. Our care homes deliver person-centred care, supporting independence and honouring choice to help residents live their best lives.
Responsibilities
- Act as the first point of contact for all visitors to the home.
- Manage new enquiries.
- Provide advice and support both face to face and over the phone.
- Conduct show-arounds within the care home.
- Support the Home Manager and Administrator with clerical duties such as maintaining paperwork and filing.
- Deal with enquiries in a timely manner and ensure daily and weekly tasks are completed.
Key Skills / Qualifications
- Experience as a Receptionist with excellent customer service.
- Friendly manner face to face and over the phone.
- Approachable, organised, strong relationships with residents, families and internal teams.
- Dedicated and efficient with an ability to handle a varied workload, caring attitude underpins everything you do.
Benefits
- Flexible working patterns to fit around you.
- Comprehensive induction (fully paid).
- Free meal on every shift.
- DBS Check and Uniform provided and paid for by Bupa.
- Access to discounts at a wide variety of gyms and fitness facilities across the UK.
Why Bupa?
Bupa is a health insurer and provider with no shareholders, our customers are our focus. We champion diversity and represent communities. Bupa is a Level 2 Disability Confident Employer. We make health happen by being brave, caring and responsible in everything we do. We encourage all applications from people with diverse backgrounds and experiences.
Eligibility
This role is not at or above RQF Level 3 and is not included under the UK's Points Based Immigration System for sponsorship by an employer.
Time Type
Full time
Job Area
Queensmount
Receptionist - Bank in Bournemouth employer: Richmond Villages
Contact Detail:
Richmond Villages Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Bank in Bournemouth
✨Tip Number 1
First impressions matter, so make sure you’re dressed smartly and ready to shine when you walk into that interview. A friendly smile and a confident handshake can set the tone for a great conversation!
✨Tip Number 2
Do your homework! Familiarise yourself with Bupa’s values and the role of a receptionist in a care home. This will help you connect your skills to what they’re looking for and show that you’re genuinely interested.
✨Tip Number 3
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with providing excellent customer service and supporting residents.
✨Tip Number 4
After the interview, don’t forget to follow up with a thank-you email. It’s a nice touch that shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Receptionist - Bank in Bournemouth
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly and approachable side, just like you would when greeting visitors at the care home.
Tailor Your Experience: Make sure to highlight your previous experience as a receptionist or in customer service. We love seeing how your skills match what we’re looking for, so be specific about how you've handled enquiries and supported teams in the past.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps, and make sure to cover all the key skills mentioned in the job description.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Richmond Villages
✨Know the Company
Before your interview, take some time to research Bupa and its values. Understanding their commitment to person-centred care will help you align your answers with their mission, showing that you're genuinely interested in being part of their team.
✨Practice Your Customer Service Skills
As a receptionist, you'll be the first point of contact for visitors. Prepare by practising how you would handle various scenarios, both face-to-face and over the phone. Think about how to convey warmth and professionalism, as these are key traits they’re looking for.
✨Show Your Organisational Skills
During the interview, highlight your ability to manage a varied workload. Share specific examples from your past experience where you successfully juggled multiple tasks or maintained organisation under pressure. This will demonstrate your efficiency and dedication.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics or how they support their staff's development. This shows that you’re not just interested in the job, but also in contributing positively to the workplace culture.
