At a Glance
- Tasks: Lead a hospitality team, manage rotas, and ensure excellent service in our restaurant.
- Company: Join Bupa, a caring health provider focused on making a difference.
- Benefits: Enjoy competitive pay, flexible hours, free meals, and access to health support.
- Other info: Dynamic work environment with opportunities for personal growth and development.
- Why this job: Make a real impact on residents' lives while developing your leadership skills.
- Qualifications: Customer service experience is a plus; training provided for all skill levels.
The predicted salary is between 13.6 - 13.6 £ per hour.
Location: Richmond Villages Bede, Hospital Lane, Bedworth, CV12 0PB
Salary range: £13.60ph & Excellent Benefits
Contract: Permanent 40hrs
Shift Patterns: Hrs Between 8-7pm to include weekends on rota & some late nights to cover events
This is an excellent opportunity for someone with hospitality experience who enjoys a hands-on role but is also comfortable managing people, coordinating rotas, and carrying out administrative tasks. The role combines customer-facing hospitality responsibilities with team leadership and operational support to ensure the smooth running of the restaurant services.
You can count on a thorough induction when you start to help you settle into your new role followed by ongoing training and development including access to apprenticeships. This also includes access to our online portal which has a variety of resources to aid personal development & free access to LinkedIn's online learning platform.
You’ll Help Us Make Health Happen By:
- Supporting the day-to-day management of the hospitality team.
- Assisting with staff supervision, providing guidance and support to ensure high service standards are maintained.
- Taking accountability for creating and managing staff rotas, ensuring appropriate staffing levels are in place to meet business needs.
- Completing administration duties (approximately 50% of the role), including updating records, managing schedules, handling departmental paperwork, and supporting reporting requirements.
- Monitoring attendance, holiday requests, and shift cover arrangements.
- Supporting the Hospitality Manager with operational organisation and team performance.
- Setting up for business & serving at mealtimes.
- Serving drinks at the bar as required (only applicable to applicants over 18 years old).
- Ensuring that the restaurant and café & kitchen are tidy and meet all high standards.
Key Skills / Qualifications Needed For This Role:
- You’re someone that cares for others and wants to make a real difference to people’s lives.
- You have previous customer service experience, and you might also have some experience in a catering role or kitchen role although this is not as essential, as training is provided.
- A great communicator, you’ll enjoy working in a close-knit team, with people from all walks of life.
- Always looking to deliver an excellent service to our residents, you’ll use your knowledge of maintaining a clean, tidy, safe and hygienic environment.
Benefits:
- My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support – all available from one phone number 24/7.
- Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350.
- Free meal with every shift.
- Holidays - 20 days + Bank Holidays.
- Long Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!
- Interest-free annual travel loan to enable the purchase of public transport annual season tickets.
- Wagestream - Have early access up to 40% of your earned wages within minutes.
- We offer a range of Bupa pension plans.
- Parental Leave - We have schemes for adoption, birth parents and co-parents.
- Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health.
- Access to discounts at a wide variety of gyms and fitness facilities across the UK.
- We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences.
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences. As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
Time Type: Full time
Job Area: Care Home - Facilities & Home Support
Locations: Richmond Bede Village
Host Lead in Bedworth employer: Richmond Villages
Richmond Villages is an exceptional employer that prioritises the well-being of both its residents and staff. With a strong commitment to employee growth, you will find ample opportunities for professional development in a supportive work culture that values compassion and teamwork. Located in Coventry, this role not only offers a competitive benefits package, including healthcare and pension options, but also a welcoming environment where your contributions truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Host Lead in Bedworth
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Richmond Villages. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Richmond Villages
Don't be shy about reaching out to Richmond Villages directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Host Lead in Bedworth
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Richmond Villages and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Richmond Villages
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
