At a Glance
- Tasks: Maximise sales performance and assist in closing deals with a focus on customer satisfaction.
- Company: Join a top 50 family-owned motor retailer with a strong reputation for customer service.
- Benefits: Enjoy a competitive salary, company car, 30 days holiday, and great discounts.
- Other info: Opportunities for career progression and a supportive, diverse work environment.
- Why this job: Be part of a dynamic team and make a real impact in the automotive industry.
- Qualifications: Experience in automotive showroom management and excellent communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
Work Pattern: 5-Day Working Week
Applicants must hold a full UK driving licence.
About Us
We are a family-owned business and have expanded to employ in excess of 450 people in multi-franchised dealerships across Hampshire, Surrey and West Sussex. We are a national Top 50 Dealer Group - and due to our on-going expansion program we are looking to grow our team further. We are keen to recruit people who will represent our core values and help us achieve our objective to be the leading family run motor retailer in the UK by providing an exemplary and unique experience, together with the best quality products and services, all driven by the family values at the heart of our business. On a national level, we are top performers in the franchises we represent and win national awards year in year out, not just based on the numbers of vehicles sold, but equally on the level of Customer Satisfaction we provide for our many Customers.
The Position
Due to the growing increase in showroom opportunities, we are now looking to expand the existing management team and add an experienced Transaction Manager. The successful applicant for the Transaction Manager position will be an excellent communicator with first-class presentation skills and have extensive Automotive Showroom experience in a similar management position (Transaction Manager, Business Manager, or Sales Controller). You will have a complete understanding of what it takes to successfully assist the sales team in constructing and closing deals in a profitable way with a major emphasis on Customer Satisfaction. You will be able to demonstrate the ability to successfully maximise profitability on all F&I and Value-Added Product transactions, in compliance with company policies and industry-regulated requirements. A Transaction Manager within the Richmond Motor Group will need to develop successful working relationships whilst working in close collaboration with the Sales Manager, the Sales team, and other internal departments to facilitate the swift delivery of our Customer's vehicles. The successful candidate for the Transaction Manager position will have an outgoing and friendly personality, be highly motivated and target driven whilst being organised and have a great eye for detail, as well as being committed and reliable.
Responsibilities
- Maximising the sales department’s performance through effective lead management and reporting.
- Constructing offers and assisting in closing sales through second facing and on-going coaching.
- Assuming responsibility for all enquiries into the department.
- Promoting accurate and efficient order processing and timely vehicle deliveries.
- Assisting the Sales Manager in achieving the New Car registration targets and Used Car volume sales, whilst maintaining the highest level of customer satisfaction.
Richmond Motor Group are a top national performing franchise in all the brands we represent, therefore the successful candidate will be rewarded with an industry-leading salary package and will get the opportunity to earn bonuses to rival the best in the business.
Benefits
- Company Car
- 30 days holiday (including Bank Holidays or in lieu of Bank Holidays worked) – increases with time-served
- Employee Benefit Scheme with High Street discounts
- Genuine opportunities for career progression
- Friends and Family Car Repairs, Servicing, and MOTs
- Annual Christmas Party & Awards Evening
- Employee referral bonus
Richmond Motor Group is committed to encouraging diversity and eliminating discrimination in both its role as an employer and as a provider of services. Our aim is that our employees are truly representative of all sections of society and work in an environment where everyone is respected and able to perform to the best of their ability. Our policy is to provide equality and fairness and not to discriminate on the grounds of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity. Richmond Motor Group opposes all forms of unlawful and unfair discrimination. It is our policy to provide a suitable environment for people with disabilities. All reasonable facilities will be provided for staff with disabilities to perform their roles without difficulty or disadvantage. Whilst we ensure all applications are considered, regrettably, it may not be possible to respond individually to all applications received.
Transaction Manager in Bognor Regis employer: Richmond Motor Group
Richmond Motor Group is an exceptional employer, offering a vibrant work culture rooted in family values and a commitment to customer satisfaction. With a focus on employee growth, we provide genuine opportunities for career progression, competitive salaries, and a comprehensive benefits package, including a company car and generous holiday allowance. Join us in our mission to be the leading family-run motor retailer in the UK, where your contributions are valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Transaction Manager in Bognor Regis
✨Tip Number 1
Get to know the company inside out! Research Richmond Motor Group's values, achievements, and what makes them tick. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about their mission.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus in landing that dream job.
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience in automotive showroom management and how it aligns with the role of Transaction Manager. Highlight your communication skills and customer satisfaction focus – these are key for impressing the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Richmond Motor Group family!
We think you need these skills to ace Transaction Manager in Bognor Regis
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and the company. A friendly tone can go a long way in making your application stand out.
Tailor Your Experience:Make sure to highlight your relevant experience in automotive showroom management. We’re looking for someone who understands the ins and outs of the role, so connect your past roles to what we’re looking for in a Transaction Manager.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your achievements pop, and ensure you cover all the key responsibilities mentioned in the job description.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Richmond Motor Group
✨Know Your Numbers
As a Transaction Manager, you'll need to demonstrate your understanding of profitability and customer satisfaction metrics. Brush up on key performance indicators relevant to the automotive industry, and be ready to discuss how you've maximised profitability in previous roles.
✨Showcase Your Communication Skills
This role requires excellent communication and presentation skills. Practice articulating your thoughts clearly and confidently. Consider preparing a brief pitch about your experience and how it aligns with the company's values, especially their focus on customer satisfaction.
✨Understand the Company Culture
Richmond Motor Group prides itself on family values and customer service. Research the company’s history and core values, and think about how you can embody these in your responses. Be prepared to share examples of how you've contributed to a positive team environment in the past.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of specific scenarios where you successfully closed deals or improved customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
