At a Glance
- Tasks: Provide compassionate admin support and help navigate patient care.
- Company: Join Richmond Medical Centre, a supportive and inclusive team.
- Benefits: Enjoy 25 days annual leave, NHS pension, and fun social events.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in patient care while growing your skills.
- Qualifications: Customer service experience and a friendly attitude are essential.
The predicted salary is between 10 - 15 £ per hour.
Join a Team That Puts People First at Richmond Medical Centre. We thrive on team wellbeing, creating a workplace that is open, inclusive, and genuinely supportive. If you're looking for a role where your ideas count and your wellbeing matters, this could be the perfect fit.
We are excited to offer a receptionist administrator opportunity to join our friendly team. This is a 37.5hr role, working Monday to Friday. As part of our busy practice, you will play a key role in delivering high-quality patient care by providing efficient and compassionate administrative support and care navigation.
What's in it for you?
- 25 days annual leave plus bank holidays (pro rata)
- NHS pension scheme
- Summer and Christmas social events
If you're ready to bring your skills to a team that values kindness, collaboration, and a good cup of tea, we'd love to hear from you.
Please be aware that interviews are due to take place on Wednesday 25th February 2026.
Main duties of the job include:
- Maintaining and monitoring the Practice appointments system on SystmOne.
- Processing personal and telephone requests for appointments, visits, and telephone consultations.
- Taking messages and passing on information.
- Filing/Scanning and retrieving paperwork.
- Processing repeat prescriptions in accordance with Practice guidelines.
- Computer data entry/data allocation and collation.
- Initiating contact with and responding to requests from patients and other healthcare professionals.
- Clearing and re-stocking consulting rooms as required.
- Providing clerical assistance including word/data processing, filing, photocopying, and scanning.
- Monitoring of stationery/clinical room and other supplies.
- Accepting and documenting samples from patients.
- Supporting when patients or clinical staff request a chaperone.
- Assisting with spot cleaning of the premises as required.
- Ensuring building security at the end of the day.
About us: Situated in the heart of Richmond, Sheffield, we are a dynamic 4 partner surgery with a patient list size of 9,900. Our practice is part of the collaborative 2 Townships PCN which consists of 5 practices. We are a patient-centric practice with a family-oriented approach and are keen advocates of Greener Practice credentials. Rated Good by the CQC, we consistently achieve strong results in QOF.
The successful candidate will have and be able to demonstrate:
- Excellent customer service skills.
- Friendly and approachable manner.
- Experience of working in a team.
- Good telephone manner.
- Professionalism.
- A can-do attitude.
- Adept in using own initiative when working alone.
- Experience of working in a busy environment.
- The ability to multitask and prioritise effectively whilst staying calm under pressure.
- Good understanding of confidentiality.
- Flexibility in working pattern and duties.
- Ability to cope with and manage change.
- Computer literate; SystmOne and Accurx familiarity is desirable but training will be provided.
Qualifications:
- Essential: Maths and English GCSE - A* to C (or equivalent).
- Excellent Customer Service Skills.
- Excellent Communication Skills.
Experience:
- Essential: Experience of working in a customer-facing role.
- Desirable: Experience of working in a GP practice.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a submission for Disclosure to the Disclosure and Barring Service.
Employer name: Richmond Medical Centre
Address: 462 Richmond Road, Sheffield, S13 8NA
Receptionist Administrator in Sheffield employer: Richmond Medical Centre
At Richmond Medical Centre, we prioritise team wellbeing and foster a supportive, inclusive work environment where your contributions are valued. With 25 days of annual leave, an NHS pension scheme, and opportunities for professional growth within our dynamic practice, you'll find a fulfilling career that balances hard work with plenty of laughter and camaraderie. Join us in the heart of Sheffield, where we celebrate our achievements together and advocate for patient-centred care.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist Administrator in Sheffield
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on Richmond Medical Centre. Familiarise yourself with their values and services. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and how you handle busy environments. Remember, they want to see your friendly and approachable side!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and polished for your interview. A smart outfit can boost your confidence and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Receptionist Administrator in Sheffield
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness to your words. Remember, we’re all about kindness and collaboration here at Richmond Medical Centre.
Tailor Your Application:Make sure to tailor your application to the role of Receptionist Administrator. Highlight your customer service skills and any relevant experience, even if it’s not in a medical setting. We love seeing how your unique background can contribute to our team!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points for your skills and experiences where possible. This makes it easier for us to see why you’d be a great fit for our busy practice. We appreciate straightforward communication!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and quick – just like making a good cup of tea!
How to prepare for a job interview at Richmond Medical Centre
✨Know the Practice Inside Out
Before your interview, take some time to research Richmond Medical Centre. Familiarise yourself with their values, services, and the community they serve. This will not only show your genuine interest but also help you tailor your answers to align with their mission of putting people first.
✨Showcase Your Customer Service Skills
As a Receptionist Administrator, excellent customer service is key. Prepare examples from your past experiences where you’ve demonstrated great communication and problem-solving skills. Think about times when you’ve gone above and beyond for a customer or handled a difficult situation with grace.
✨Practice Multitasking Scenarios
Given the busy environment of a medical practice, be ready to discuss how you manage multiple tasks effectively. You might want to prepare a few scenarios where you successfully juggled various responsibilities while maintaining a calm and professional demeanour.
✨Emphasise Your Team Spirit
Richmond Medical Centre values collaboration, so highlight your experience working in teams. Share specific instances where you contributed to a team goal or supported colleagues, showcasing your friendly and approachable manner that fits well with their culture.
