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- Tasks: Deliver exceptional service and create memorable guest experiences in a vibrant restaurant setting.
- Company: Join Richmond Hill Hotel, an award-winning, independently owned Georgian hotel in London's greenest borough.
- Benefits: Enjoy competitive salary, monthly service charge, free gym access, and flexible working patterns.
- Why this job: Be part of a creative team that values authenticity and delivers genuine hospitality every day.
- Qualifications: A passion for hospitality and a willingness to bring your authentic self to work.
- Other info: Extra holiday days for each year worked and a referral scheme with incentives.
The predicted salary is between 21000 - 30000 £ per year.
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Waiter/Waitress – Full Time, Greater London
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Client:
Richmond Hill Hotel
Location:
Greater London, United Kingdom
Job Category:
Other
–
EU work permit required:
Yes
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Job Reference:
e4b8be23d449
Job Views:
5
Posted:
19.08.2025
Expiry Date:
03.10.2025
col-wide
Job Description:
We
are looking for an exceptional Restaurant Waiter/Waitress to come and
join us at Richmond Hill Hotel.
Located
in the heart of London’s greenest borough, we are an independently owned
Georgian hotel, just a stone through from the royal park. This is London’s
gateway to nature.
Our
team are the heart and soul of everything we do at the hotel, and their hard
work and dedication have earned us recognition from prestigious organizations
such as The Sunday Times and The Caterer for being one of the leading employers
in the industry.
What’s in
it for you…
- You’ll
enjoy a competitive annual salary of £ 26,526.82 plus a monthly service charge
averaging £500 per month. - Access
to hundreds of online perks & discounts - Free
health cashback plan for you and your family - Extra
day’s holiday for every year you work for us (up to 5 additional days) - Salary
sacrifice schemes to help you buy a bike, laptop, or gym membership - Free
use of our onsite gym - Bespoke
career development through internal and external training schemes - Refer
a friend scheme, with up to £500 incentive - Hotel
recognition Programme including our Employee of the Month and Manager of the
Quarter awards, long service awards, rewards payments - Flexible
working patterns, as well as much more…
Is
the Restaurant and Bar Waiter/Waitress role right for me?
Are
you passionate about creating unforgettable guest experiences? Do you enjoy
working in a vibrant hospitality environment where every detail matters? We’re
looking for a warm, enthusiastic, and service-driven Restaurant Waiter/Waitress
to join our team and help us deliver memorable moments every day.
As
one of our Memory Makers, you will play a vital role in the guest
journey – from welcoming guests with genuine warmth to ensuring every meal and
drink is served with care, attention, and personality.
Key
Duties:
- Deliver
exceptional service in the restaurant, making every guest feel valued and
cared for - Take
accurate food and drink orders and ensure timely delivery - Provide
menu knowledge and recommendations to enhance the guest experience - Maintain
high standards of cleanliness and presentation across all service areas - Handle
guest feedback with professionalism and a positive attitude - Support
the wider food & beverage team with set-up, service, and breakdown of
events or service areas
What
we’re looking for…
- A
hunger for hospitality and going the extra mile. - Someone
that is willing to bring their best, authentic self to work. Rather than
reading from a script or putting on a persona, our approach is all about
bringing the very best version of ourselves to work every day. - A
creative approach to your role – we believe that a game changing idea can come
from anyone, anytime. - Someone
who thrives in a dynamic and vibrant environment and is committed to delivering
exceptional hospitality
We
are looking for an exceptional Restaurant Waiter/Waitress to come and
join us at Richmond Hill Hotel.
Located
in the heart of London’s greenest borough, we are an independently owned
Georgian hotel, just a stone through from the royal park. This is London’s
gateway to nature.
Our
team are the heart and soul of everything we do at the hotel, and their hard
work and dedication have earned us recognition from prestigious organizations
such as The Sunday Times and The Caterer for being one of the leading employers
in the industry.
The
award-winning culture at the hotel is progressive, independent, and
free-spirited – it’s just the fabric of the buildings that’s historic, not our
approach to business. From our paint to our people, we are a refreshing break
from the cookie-cutter hotel chain experience, and we encourage everyone to
bring their authentic, best selves to work every day. It doesn’t take
lavishness or luxury to make someone feel special. Instead, we believe it takes
genuine care, thoughtfulness and a team empowered to be creative with their
service. These are the qualities that keep our guests coming back time and
again.
What’s in
it for you…
- You’ll
enjoy a competitive annual salary of £ 26,526.82 plus a monthly service charge
averaging £500 per month. - Access
to hundreds of online perks & discounts - Free
health cashback plan for you and your family - Extra
day’s holiday for every year you work for us (up to 5 additional days) - Salary
sacrifice schemes to help you buy a bike, laptop, or gym membership - Free
use of our onsite gym - Bespoke
career development through internal and external training schemes - Free
meals on duty - Refer
a friend scheme, with up to £500 incentive - Hotel
recognition Programme including our Employee of the Month and Manager of the
Quarter awards, long service awards, rewards payments - Free
parking on site - Flexible
working patterns, as well as much more…
Is
the Restaurant and Bar Waiter/Waitress role right for me?
Are
you passionate about creating unforgettable guest experiences? Do you enjoy
working in a vibrant hospitality environment where every detail matters? We’re
looking for a warm, enthusiastic, and service-driven Restaurant Waiter/Waitress
to join our team and help us deliver memorable moments every day.
As
one of our Memory Makers, you will play a vital role in the guest
journey – from welcoming guests with genuine warmth to ensuring every meal and
drink is served with care, attention, and personality.
Key
Duties:
- Deliver
exceptional service in the restaurant, making every guest feel valued and
cared for - Take
accurate food and drink orders and ensure timely delivery - Provide
menu knowledge and recommendations to enhance the guest experience - Maintain
high standards of cleanliness and presentation across all service areas - Handle
guest feedback with professionalism and a positive attitude - Support
the wider food & beverage team with set-up, service, and breakdown of
events or service areas
What
we’re looking for…
- A
hunger for hospitality and going the extra mile. - Someone
that is willing to bring their best, authentic self to work. Rather than
reading from a script or putting on a persona, our approach is all about
bringing the very best version of ourselves to work every day. - A
creative approach to your role – we believe that a game changing idea can come
from anyone, anytime. - Someone
who thrives in a dynamic and vibrant environment and is committed to delivering
exceptional hospitality
If
this sounds like a role you could get excited about, we would love to hear from
you!
Please
note that all applicants must be eligible to live and work in the UK.
#J-18808-Ljbffr
Waiter/Waitress - Full Time employer: Richmond Hill Hotel
Contact Detail:
Richmond Hill Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/Waitress - Full Time
✨Tip Number 1
Familiarise yourself with the Richmond Hill Hotel's ethos and values. Understanding their commitment to exceptional service and creating memorable guest experiences will help you align your approach during interviews.
✨Tip Number 2
Showcase your passion for hospitality by sharing personal stories or experiences that highlight your dedication to customer service. This will demonstrate your genuine interest in the role and the hotel’s mission.
✨Tip Number 3
Prepare to discuss how you handle feedback and challenging situations. The ability to manage guest feedback positively is crucial in this role, so think of examples that illustrate your problem-solving skills.
✨Tip Number 4
Network with current or former employees of Richmond Hill Hotel if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Waiter/Waitress - Full Time
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Richmond Hill Hotel is looking for in a Waiter/Waitress. Highlight your passion for hospitality and your ability to create memorable guest experiences.
Tailor Your CV: Make sure your CV reflects relevant experience in the hospitality industry. Emphasise any previous roles where you provided exceptional service, handled guest feedback, or worked in a dynamic environment.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific qualities that align with the hotel's values, such as being warm, enthusiastic, and service-driven.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Richmond Hill Hotel
✨Show Your Passion for Hospitality
Make sure to express your genuine enthusiasm for the hospitality industry during the interview. Share specific examples of how you've gone the extra mile for guests in previous roles, as this aligns with what the Richmond Hill Hotel values in their team.
✨Demonstrate Your Knowledge of the Menu
Familiarise yourself with common menu items and drinks that might be served at the hotel. Being able to discuss these confidently will show that you're prepared and can enhance the guest experience with your recommendations.
✨Emphasise Teamwork and Flexibility
Highlight your ability to work well in a team and adapt to changing situations. The role requires supporting the wider food & beverage team, so sharing experiences where you've collaborated effectively will be beneficial.
✨Bring Your Authentic Self
The hotel encourages candidates to bring their best, authentic selves to work. Be yourself during the interview, showcasing your personality and warmth, as this is key to creating memorable guest experiences.
