At a Glance
- Tasks: Join our team to maintain a historic hotel and create memorable guest experiences.
- Company: Richmond Hill Hotel, an award-winning independent gem in London.
- Benefits: Competitive pay, discounts, extra holidays, gym access, and career development.
- Other info: Flexible hours and a vibrant team culture await you!
- Why this job: Be the behind-the-scenes hero that keeps our hotel running smoothly.
- Qualifications: Experience in hotel maintenance and a knack for DIY tasks.
The predicted salary is between 27000 - 30000 £ per year.
We’re looking for an exceptional Maintenance Assistant to join our team at Richmond Hill Hotel, an independent Georgian gem overlooking London’s greenest borough. Our people are at the heart of everything we do, and their warmth, energy, and creativity have earned us a place on The Sunday Times and The Caterer lists of top industry employers.
We believe real luxury is found in thoughtful touches, genuine care, and attention to detail. That is what makes our guests feel truly special. We are looking for an exceptional Maintenance Assistant to join our maintenance team on a casual basis.
What’s in it for you:
- You’ll enjoy a competitive hourly salary of £13.00 plus variable monthly service charge
- Access to hundreds of online discounts
- Extra day’s holiday for every year you work for us (up to 5 additional days)
- Salary sacrifice schemes to help you buy a bike, laptop, or gym membership
- Free use of our onsite gym, free meals on duty, free parking on site
- Bespoke career development through internal and external training schemes
- Refer a friend scheme, with up to £500 incentive
- Hotel recognition Programme including our Employee of the Month and Manager of the Quarter awards, long service awards, rewards payments
- Flexible working patterns, as well as much more
As our Maintenance Assistant, you’ll play a key role in making our hotel a welcoming and well-run place for both guests and team members. Whether it’s getting the heating just right on a chilly day or carrying out regular maintenance checks, your work helps shape the guest experience. You’re the behind-the-scenes hero who keeps the magic going.
To be successful as the Maintenance Assistant you must have worked in a hotel as the Maintenance Assistant and be a natural when it comes to DIY and be able to turn your hand to just about anything. You will also need to be the type of person that takes pride in their work offering attention to detail along with some flexibility when it comes to the hours of work as you will appreciate that once a job is started it needs to be completed. You will also need to have the ability to build a rapport with both guests and line managers as occasionally the repair work could cause some disruption within the property.
What you will be doing:
As the hotel Maintenance Assistant, your duties will include working within a small team completing general maintenance around the hotel, Planned Preventative Maintenance tasks, and working closely with housekeeping and front office departments to co-ordinate maintenance activities in guest bedrooms and public areas. You will respond quickly to any request ensuring any guest needs/requirements are dealt with efficiently and immediately.
What we’re looking for:
- A natural people person with a genuine love for hospitality
- Someone who brings their best, most authentic self to work
- A creative problem solver
- A dynamic, positive energy that lifts the room and inspires the team
If this sounds like a role you could get excited about, we would love to hear from you!
Please note: all applicants must have the legal right to live and work in the UK, as we are unable to offer Skilled Worker sponsorship.
Maintenance Assistant in Richmond employer: Richmond Hill Hotel
Richmond Hill Hotel is an exceptional employer that prioritises its people, offering a warm and progressive work culture where individuality is celebrated. With competitive pay, generous holiday benefits, and bespoke career development opportunities, employees are empowered to thrive in a supportive environment that values genuine care and attention to detail. Located near London's greenest borough, the hotel provides a unique blend of city vibrancy and serene surroundings, making it an ideal place for those passionate about hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Assistant in Richmond
✨Tip Number 1
Get to know the hotel! Before your interview, take a stroll around Richmond Hill Hotel and soak in the vibe. Familiarising yourself with the place will help you feel more confident and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Show off your DIY skills! During the interview, be ready to share specific examples of maintenance tasks you've tackled in the past. Whether it’s fixing a leaky tap or painting a room, let them know you’re the go-to person for all things hands-on.
✨Tip Number 3
Be a people person! Since this role involves interacting with guests and team members, highlight your ability to build rapport. Share stories that showcase your friendly nature and how you handle tricky situations with a smile.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on the chance to join our vibrant team!
We think you need these skills to ace Maintenance Assistant in Richmond
Some tips for your application 🫡
Show Your Personality:When writing your application, let your true self shine through! We love a bit of character, so don’t be afraid to show us who you are and what makes you tick. Remember, we’re all about being authentic here at Richmond Hill Hotel.
Highlight Relevant Experience:Make sure to mention any previous experience you have as a Maintenance Assistant in a hotel setting. We want to see how your skills and background align with the role, so don’t hold back on those DIY triumphs and maintenance wins!
Attention to Detail is Key:Just like in your work, your application should reflect attention to detail. Double-check for any typos or errors before hitting send. A polished application shows us you take pride in your work, which is exactly what we’re looking for!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Richmond Hill Hotel
✨Know Your Stuff
Make sure you brush up on your maintenance skills and knowledge before the interview. Familiarise yourself with common hotel maintenance tasks and be ready to discuss your previous experience in a similar role. This will show that you’re not just a DIY enthusiast, but someone who understands the specific needs of a hotel environment.
✨Show Your People Skills
As a Maintenance Assistant, you'll need to interact with guests and team members regularly. Prepare examples of how you've built rapport in past roles. Think about times when you’ve turned a potentially disruptive situation into a positive guest experience — this will highlight your people skills and hospitality mindset.
✨Emphasise Attention to Detail
The job requires a keen eye for detail, so be ready to discuss how you ensure quality in your work. Share specific instances where your attention to detail made a difference, whether it was fixing something that others overlooked or maintaining high standards in your previous roles.
✨Be Flexible and Positive
Flexibility is key in this role, so come prepared to discuss how you handle unexpected challenges. Share stories that demonstrate your adaptability and positive attitude, especially in high-pressure situations. This will resonate well with the hotel's culture of creativity and independent thinking.
