At a Glance
- Tasks: Welcome guests and create unforgettable dining experiences in a vibrant hotel environment.
- Company: Richmond Hill Hotel, an award-winning independent Georgian hotel in London.
- Benefits: Competitive salary, health cashback plan, free gym access, and flexible working patterns.
- Other info: Enjoy career development opportunities and a supportive, dynamic work culture.
- Why this job: Join a creative team where your authentic self shines and every day is unique.
- Qualifications: Passion for hospitality and a warm, enthusiastic attitude.
The predicted salary is between 27322 - 27322 £ per year.
We are looking for an exceptional Restaurant Host/Hostess to come and join us at Richmond Hill Hotel. Located in the heart of London’s greenest borough, we are an independently owned Georgian hotel, just a stone's throw from the royal park. Our team are the heart and soul of everything we do at the hotel, and their hard work and dedication have earned us recognition from prestigious organizations such as The Sunday Times and The Caterer for being one of the leading employers in the industry.
The award-winning culture at the hotel is progressive, independent, and free-spirited. From our paint to our people, we are a refreshing break from the cookie-cutter hotel chain experience, and we encourage everyone to bring their authentic, best selves to work every day. It doesn’t take lavishness or luxury to make someone feel special. Instead, we believe it takes genuine care, thoughtfulness and a team empowered to be creative with their service. These are the qualities that keep our guests coming back time and again.
This is a permanent full-time role (40hrs per week). What’s in it for you:
- You’ll enjoy a competitive gross annual salary of £27,322.62 plus a monthly service charge averaging £400 per month.
- Access to hundreds of online perks & discounts.
- Free health cashback plan for you and your family.
- Extra day’s holiday for every year you work for us (up to 5 additional days).
- Salary sacrifice schemes to help you buy a bike, laptop, or gym membership.
- Free use of our onsite gym.
- Bespoke career development through internal and external training schemes.
- Free meals on duty.
- Refer a friend scheme, with up to £500 incentive.
- Hotel recognition Programme including our Employee of the Month and Manager of the Quarter awards, long service awards, rewards payments.
- Free parking on site.
- Flexible working patterns, as well as much more.
Is the Restaurant Host/Hostess role right for me? Are you passionate about creating unforgettable guest experiences? Do you enjoy working in a vibrant hospitality environment where every detail matters? We’re looking for a warm, enthusiastic, and service-driven Restaurant Host/Hostess to join our team and help us deliver memorable moments every day.
As one of our Memory Makers, you will play a vital role in the guest journey – from welcoming guests with genuine warmth to handling Restaurant Reservations enquiries efficiently with care, attention, and personality.
Key Duties:
- Welcome guests warmly and professionally setting the tone for the dining experience from arrival.
- Manage guest flow and seat guests efficiently.
- Communicate efficiently relevant information to the Bar and Restaurant teams.
- Manage Restaurant reservations (in person, phone, or booking systems).
- Take accurate food and drink orders and ensure timely delivery.
- Provide menu knowledge and recommendations to enhance the guest experience.
- Maintain high standards of cleanliness and presentation across all service areas.
- Handle guest feedback with professionalism and a positive attitude.
- Support the wider food & beverage team with set-up, service, and breakdown of events or service areas.
What we’re looking for:
- A hunger for hospitality and going the extra mile.
- Someone that is willing to bring their best, authentic self to work.
- A creative approach to your role – we believe that a game-changing idea can come from anyone, anytime.
- Someone who thrives in a dynamic and vibrant environment and is committed to delivering exceptional hospitality.
If this sounds like a role you could get excited about, we would love to hear from you! Please note that all applicants must be eligible to live and work in the UK.
Host/Hostess in Richmond employer: Richmond Hill Hotel
Richmond Hill Hotel is an exceptional employer that values its team as the heart and soul of the business, fostering a progressive and independent work culture. Located in London's greenest borough, employees enjoy competitive salaries, generous benefits including a health cashback plan, bespoke career development opportunities, and a vibrant environment where creativity and authenticity are encouraged. With recognition from prestigious organisations for its outstanding workplace culture, Richmond Hill Hotel offers a unique and rewarding experience for those passionate about hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Host/Hostess in Richmond
✨Tip Number 1
Get to know the venue! Before your interview, pop by Richmond Hill Hotel and soak in the atmosphere. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your warm welcome! As a Host/Hostess, first impressions matter. Think about how you’d greet guests and make it feel authentic. A friendly smile and a genuine approach can set you apart from other candidates.
✨Tip Number 3
Show off your creativity! The hotel values fresh ideas, so don’t be afraid to share how you’d enhance guest experiences. Whether it’s a unique way to manage reservations or a fun greeting, let your personality shine through.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and perks right there, making it easier for you to tailor your approach.
We think you need these skills to ace Host/Hostess in Richmond
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for hospitality and your unique approach to service.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a Restaurant Host/Hostess. Mention specific examples that demonstrate your passion for creating memorable guest experiences.
Keep It Professional Yet Friendly:While we love a casual vibe, remember to maintain a professional tone in your application. Use clear language and structure your thoughts well, but feel free to sprinkle in some warmth and friendliness to reflect our hotel culture.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Richmond Hill Hotel!
How to prepare for a job interview at Richmond Hill Hotel
✨Know the Venue
Before your interview, take some time to research Richmond Hill Hotel. Familiarise yourself with its history, values, and what makes it unique. This will not only help you answer questions more effectively but also show your genuine interest in the role and the establishment.
✨Showcase Your Personality
As a Host/Hostess, your warmth and enthusiasm are key. During the interview, let your authentic self shine through. Share personal anecdotes that highlight your passion for hospitality and how you create memorable experiences for guests.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, like managing guest flow or dealing with feedback. Think of examples from your past experiences where you demonstrated problem-solving skills and a positive attitude, as these qualities are essential for this role.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the team culture, training opportunities, or how they encourage creativity among staff. This shows that you’re not just interested in the job, but also in being part of their vibrant community.
