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For Companies At a Glance
- Tasks: Deliver exceptional service and create unforgettable guest experiences in a vibrant hospitality environment.
- Company: Richmond Hill Hotel, an independent gem with a warm and creative culture.
- Benefits: Competitive salary, health cashback plan, extra holidays, and access to onsite gym.
- Why this job: Join a team that values authenticity and creativity while making guests feel special.
- Qualifications: Passion for hospitality and a commitment to exceptional service.
- Other info: Flexible working patterns and opportunities for career development.
The predicted salary is between 26526 - 26526 £ per year.
We’re looking for an exceptional Food & Beverage Waiter/Waitress to join our team at Richmond Hill Hotel, an independent Georgian gem overlooking London’s greenest borough. Just a stone’s throw from the royal park, we’re where city buzz meets leafy calm. Our people are at the heart of everything we do, and their warmth, energy and creativity have earned us a place on The Sunday Times’ and The Caterer’s lists of top industry employers. Our culture? Award-winning, progressive, and delightfully independent. The building might be historic, but our thinking isn’t. We’re refreshingly free-spirited, and we like to do things differently, from our paint to our people. Here, being yourself isn’t just encouraged, it’s essential. We believe real luxury is found in thoughtful touches, genuine care, and attention to detail. That is what can make guests feel truly special.
What’s in it for you…
- You’ll enjoy a competitive annual salary of £26,526.82 plus a monthly service charge averaging £500 per month.
- Access to hundreds of online perks & discounts.
- Free health cashback plan for you and your family.
- Extra day’s holiday for every year you work for us (up to 5 additional days).
- Salary sacrifice schemes to help you buy a bike, laptop, or gym membership.
- Free use of our onsite gym, meals on duty, and parking.
- Bespoke career development through internal and external training schemes.
- Refer a friend scheme, with up to £500 incentive.
- Hotel recognition Programme including our Employee of the Month and Manager of the Quarter awards, long service awards, rewards payments.
- Flexible working patterns, as well as much more…
Is the Food & Beverage Waiter/Waitress role right for you?
Are you passionate about creating unforgettable guest experiences? Do you enjoy working in a vibrant hospitality environment where every detail matters? We’re looking for a warm, enthusiastic, and service-driven Waiter/Waitress to join our team and help us deliver memorable moments every day. As one of our Memory Makers, you will play a vital role in the guest journey—from welcoming guests with genuine warmth to ensuring every meal and drink is served with care, attention, and personality.
Key Duties:
- Deliver exceptional service in the restaurant, making every guest feel valued and cared for.
- Take accurate food and drink orders and ensure timely delivery.
- Provide menu knowledge and recommendations to enhance the guest experience.
- Maintain high standards of cleanliness and presentation across all service areas.
- Handle guest feedback with professionalism and a positive attitude.
- Support the wider food & beverage team with set-up, service, and breakdown of events or service areas.
What we’re looking for…
- A hunger for hospitality and going the extra mile.
- Someone that is willing to bring their best, authentic self to work.
- A creative approach to your role – we believe that a game changing idea can come from anyone, anytime.
- Someone who thrives in a dynamic and vibrant environment and is committed to delivering exceptional hospitality.
If this sounds like a role you could get excited about, we would love to hear from you!
Please note that all applicants must be eligible to live and work in the UK.
Food and Beverage Waiter/Waitress employer: Richmond Hill Hotel
Contact Detail:
Richmond Hill Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Waiter/Waitress
✨Tip Number 1
Get to know the venue! Before your interview, pop by Richmond Hill Hotel and soak in the atmosphere. Familiarising yourself with the space and its vibe will help you connect better during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! Since this role is all about creating unforgettable guest experiences, think of a few examples from your past where you went above and beyond for someone. Share these stories during your interview to highlight your service-driven attitude.
✨Tip Number 3
Be yourself! Richmond Hill Hotel values authenticity, so don’t be afraid to let your personality shine through. Whether it’s your warmth or creativity, showing your true self can make a lasting impression on the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and the perks we offer, making it easier for you to tailor your approach.
We think you need these skills to ace Food and Beverage Waiter/Waitress
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your true self shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for hospitality and your unique approach to service.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with what we’re looking for. Mention specific examples of how you've created memorable guest experiences in the past!
Keep It Professional Yet Friendly: While we love a casual vibe, remember to keep your language professional. Strike a balance between being friendly and showcasing your commitment to delivering exceptional service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Richmond Hill Hotel
✨Know the Venue
Before your interview, take some time to research Richmond Hill Hotel. Familiarise yourself with its history, values, and what makes it unique. This will not only impress your interviewers but also help you understand how you can contribute to their culture of warmth and creativity.
✨Showcase Your Passion
During the interview, express your genuine passion for hospitality. Share specific examples of how you've gone the extra mile for guests in previous roles. This aligns perfectly with their search for someone who brings their authentic self to work and is committed to creating unforgettable experiences.
✨Demonstrate Attention to Detail
Since attention to detail is crucial in this role, be prepared to discuss how you maintain high standards in service. You might want to mention any experiences where your attention to detail made a significant impact on guest satisfaction or team efficiency.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics or the hotel’s approach to guest experiences. This shows that you’re not just interested in the job, but also in how you can fit into and enhance their vibrant environment.
