At a Glance
- Tasks: Welcome guests, manage bookings, and promote spa treatments in a vibrant environment.
- Company: Join Harbour Hotels, a luxury brand with stunning locations and a focus on service excellence.
- Benefits: Enjoy discounts on stays, treatments, food, and health support for you and your family.
- Other info: Great career progression opportunities and unique training within a supportive team.
- Why this job: Be part of a dynamic team in a beautiful setting, making guests feel amazing.
- Qualifications: Friendly personality; experience with spa systems is a plus but not essential.
The predicted salary is between 18900 - 23100 £ per year.
The role… We have a superb opportunity for a Spa Receptionist to join the team.
As Spa Receptionist, your duties will include welcoming guests and members to the spa, making spa bookings, upselling treatments and spa products, show rounds, cashing up and general day-to-day spa reception duties.
You will have a friendly and outgoing personality and a passion for service excellence.
Knowledge of spa reservations systems would be a distinct advantage, although not essential as full training will be given.
Who we are… Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South.
Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique Har SPA brand across many of our sites.
Featuring 76 bedrooms, an extensive refurbishment programme is transforming all rooms with the introduction of fun, vibrant décor throughout the hotel – in- keeping with Harbour’s signature style and designed to complement the beautiful local surroundings.
Walking into the lobby and reception you’ll be greeted by an abundance of greenery and colour with inspired artwork and a wall of Hunter wellies, perfect for park life.
You’ll also find our sublime Har SPA, an extensive leisure club featuring 13 treatment rooms and tranquil relaxation area.
The Har SPA Café is perfect for a pre or post visit healthy smoothie or snack.
Using the very best local ingredients, bursting with nutrition and with your well-being at the heart of our menu, you’ll leave feeling good from the inside out.
Eat in or take-away, you choose.
Har SPA also has an extensive cardio suite, spin studios and, in time, outdoor Scandinavian hot tubs and a secret garden.
Introducing our newest dining concept, The Gate, Kitchen, Bar, Terrace.
Light, seasonal and contemporary dining with a passion and commitment to flavour, combined with a vibrant bar serving up seriously good cocktails.
The Gate creates what can only be described as a real neighbourhood vibe.
It offers beautiful indoor and outdoor spaces.
The glasshouse drenches the room with an abundance of natural daylight, opening up perfectly onto the garden terrace, perfect for a spot of al fresco dining.
What’s in it for you… Discounts Discounted room rates for all Crew, across all Harbour Hotels Treat yourself with 25% discount on Har SPA and Temple Spa treatments, across our 11 spas Enjoy 25% discount on food and drink in our 16 buzzy bars and destination restaurants Health & Wellbeing Mental health and wellbeing support, for you and your immediate family 24/7 GP services, for you and your immediate family Bespoke nutrition & fitness advice for all Crew Group Life Cover Reward & Recognition Group and hotel based incentive schemes Opportunity to attend our annual black tie Harbour Heroes awards Development Excellent progression opportunities within Harbour Hotels Individual and bespoke career and progression pathways Unique on-the-job training and development with an opportunity for internal promotions within the group The usual bits Meals included whilst on duty Competitive salary across all roles Sophisticated & unique uniforms designed for Harbour Hotels If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below.
Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy.
We look forward to hearing from you!41bf1e1f-b16b-4260-a40a-17c77a06fd15
Spa Receptionist in Richmond employer: Richmond Harbour Hotel
Harbour Hotels is an exceptional employer that prioritises a vibrant and enjoyable working environment, offering excellent progression opportunities within the group. With competitive salaries, bonuses, and unique benefits such as free access to HarSpa and discounts across our luxury hotel portfolio, we ensure our team members feel valued and motivated. Join us in creating memorable experiences in some of the most beautiful locations across the South, where your passion for hospitality can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Receptionist in Richmond
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Richmond Harbour Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Richmond Harbour Hotel
Don't be shy about reaching out to Richmond Harbour Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Spa Receptionist in Richmond
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Richmond Harbour Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Richmond Harbour Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
