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- Tasks: Manage hotel operations and ensure guest satisfaction during night shifts.
- Company: Join the prestigious Harbour Hotels, known for luxury and exceptional service.
- Benefits: Competitive salary, career progression, discounts, and meals included on duty.
- Other info: Flexible full and part-time roles available with unique training opportunities.
- Why this job: Be part of a vibrant team in a stunning hotel environment.
- Qualifications: Previous hotel night experience and strong customer service skills.
The predicted salary is between 26000 - 28000 £ per year.
The role… We have a superb opportunity for a guest oriented Night Manager to join the Richmond Harbour Hotel & Spa Team. You will be responsible for looking after the hotel and guests throughout the night. You will need a good knowledge of reception ideally with Opera, able to run end of day reports and perform check in and check out processes. A sound knowledge of Health & Safety including Fire Safety is also required. This position would suit someone with previous hotel night experience, who is self-motivated, organised and has a passion for service excellence. We are open to both full and part time applicants. Salary dependent on experience up to £28,000 per annum.
What’s in it for you… At Harbour Hotels we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the crew:
- Excellent progression opportunities within the Harbour Hotels Group
- Individual and bespoke career and progression pathways
- Competitive salary across all roles
- Unique on the job training and development with an opportunity for internal promotions within any of our properties.
- Hotel stay and Food and Beverage discounts across the Harbour Hotels Group
- Access to an exciting benefits and discount platform
- Employee Assistance Program
- Stylish boutique uniform specially designed for Harbour Hotels
- Meals included whilst on duty
If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below. Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy. We look forward to hearing from you!
Night Manager in Richmond employer: Richmond Harbour Hotel
Contact Detail:
Richmond Harbour Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Manager in Richmond
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Harbour Hotels. A friendly chat can open doors and give you insider info about the Night Manager role.
✨Tip Number 2
Show off your skills during the interview! Be ready to discuss your experience with reception systems like Opera and your knowledge of Health & Safety. We want to see how you can bring service excellence to our team.
✨Tip Number 3
Prepare some questions for us! Asking about the team culture or progression opportunities shows you're genuinely interested in being part of the Harbour Hotels family. Plus, it helps you figure out if we're the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and our amazing benefits right there.
We think you need these skills to ace Night Manager in Richmond
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience, especially in hotel management and customer service. We want to see how your skills align with the Night Manager role, so don’t be shy about showcasing your past achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for hospitality and why you’re excited about joining the Richmond Harbour Hotel & Spa team. We love seeing personality, so let your enthusiasm come through!
Showcase Your Knowledge: Mention any experience you have with systems like Opera and your understanding of Health & Safety protocols. We’re looking for someone who can hit the ground running, so demonstrating your knowledge will definitely give you an edge.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Harbour Hotels!
How to prepare for a job interview at Richmond Harbour Hotel
✨Know Your Stuff
Make sure you brush up on your knowledge of hotel operations, especially reception duties and systems like Opera. Familiarise yourself with the check-in and check-out processes, as well as end-of-day reports. This will show that you're prepared and serious about the role.
✨Health & Safety Savvy
Since the role requires a sound knowledge of Health & Safety, including Fire Safety, be ready to discuss these topics. You might want to review relevant regulations and best practices so you can confidently demonstrate your understanding during the interview.
✨Show Your Passion for Service
Harbour Hotels values service excellence, so be prepared to share examples of how you've gone above and beyond for guests in previous roles. Highlight your passion for hospitality and how you create memorable experiences for guests.
✨Ask Thoughtful Questions
Prepare some insightful questions about the hotel and its culture. This not only shows your interest in the position but also helps you determine if it's the right fit for you. Think about what you want to know regarding team dynamics, training opportunities, or the hotel's future plans.