Harbour Hotels in London seeks a Head Receptionist to ensure guests receive exemplary service across the Front Office. You will communicate effectively, manage complaints, and mentor the team while overseeing guest feedback, billing and revenue posting.
A minimum of 2 years’ Front Office experience at supervisory level or higher and full knowledge of OPERA are essential. The role offers progression opportunities and a vibrant working environment across Harbour Hotels properties.
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Front Office Leader — Guest Experience & Service employer: Richmond Harbour Hotel
Harbour Hotels is an exceptional employer that prioritises a vibrant and enjoyable working environment, offering excellent progression opportunities within the group. With competitive salaries, bonuses, and unique benefits such as free access to HarSpa and discounts across our luxury hotel portfolio, we ensure our team members feel valued and motivated. Join us in creating memorable experiences in some of the most beautiful locations across the South, where your passion for hospitality can truly shine.
