At a Glance
- Tasks: Lead a team to support individuals facing homelessness and mental health challenges.
- Company: Join RFQ, a values-led organisation dedicated to recovery and wellbeing.
- Benefits: Competitive salary, flexible working arrangements, and ongoing professional development.
- Other info: Diverse workplace with a commitment to continuous improvement and support.
- Why this job: Make a real difference in people's lives and strengthen community outcomes.
- Qualifications: Relevant qualification in Social Work or related field and leadership experience.
The predicted salary is between 30000 - 40000 £ per year.
Safe and sustainable housing begins with people and is strengthened through consistent, recovery-oriented support. Based in either the West Moreton Ipswich or Darling Downs Toowoomba region, the Team Leader (Homelessness) provides leadership, supervision, and operational oversight for the IRHP team across both locations, ensuring consistent, high-quality service delivery for people experiencing or at risk of homelessness and living with mental health challenges.
The role supports staff performance, coordinates service delivery, and maintains strong stakeholder relationships aligned with program requirements. By guiding and mentoring Recovery Support Workers, you will strengthen quality, consistency, and confidence in practice across the service while supporting positive wellbeing and housing outcomes for participants.
Your day will include:
- Leading the day-to-day delivery of housing and psychosocial supports across the West Moreton / Ipswich region
- Providing leadership, supervision, mentoring, and practice guidance to Recovery Support Workers
- Supporting people experiencing or at risk of homelessness to access and sustain safe, appropriate housing
- Embedding trauma-informed, and strengths-based practice across the service
- Supporting teams to respond to complexity, emerging risk, and changing participant needs
- Building and maintaining collaborative relationships with housing providers, clinical services, and community stakeholders
- Overseeing documentation, reporting, service quality, and continuous improvement activities
You Will Need:
- Relevant tertiary qualification in Social Work, Psychology, Human Services, or a related field (or equivalent experience)
- Demonstrated leadership experience in mental health, community services, or homelessness settings, with a strong understanding of recovery-oriented practice
- Ability to supervise staff, manage complex situations, and build effective stakeholder relationships
- Strong communication, organisation, and problem-solving skills
The ideal candidate will demonstrate respect, integrity, and professionalism, communicate openly and respectfully, build positive working relationships, and contribute to a supportive, values led team culture through reflection, accountability, and continuous improvement.
At RFQ, we believe in the power of values led, recovery-oriented support to change lives. This opportunity offers the chance to take our commitment further by guiding practice, building capability, and strengthening how psychosocial recovery support is delivered across our services. By stepping into this role, you will have the opportunity to:
- Access a competitive remuneration package with salary packaging options
- Lead and support a committed team delivering meaningful community-based outcomes
- Strengthen housing stability and wellbeing outcomes for people experiencing disadvantage
- Access flexible and family-friendly working arrangements where possible
- Access a free Employee Assistance Program for you and your immediate family
- Access ongoing professional development and leadership growth opportunities
- Work within a supportive, values-led organisation committed to recovery and wellbeing
If you’re ready to make a real difference and support people to live with confidence and independence, submit your application, together with your resume, by selecting apply now. You’ll be taken to our online portal where you will find more information including the Position Description.
Please note applications for this role close on 19/06/2026 at 11:59 pm.
Further information about the role can be obtained by contacting the Area Manager, Karen Suey via email: Karen.Suey@rfq.com.au.
Please note that RFQ is an organisation that embraces diversity. The position will be subject to a Criminal History Check, which will be in the form of an NDIS Worker Screening Clearance.
Team Leader - (Homelessness) in Ipswich employer: Richmond Fellowship Queensland
At RFQ, we are dedicated to creating a supportive and values-led work environment that empowers our employees to make a meaningful impact in the community. As a Team Leader in the Ipswich/Toowoomba region, you will benefit from competitive remuneration, flexible working arrangements, and ongoing professional development opportunities, all while leading a passionate team committed to improving the lives of those experiencing homelessness. Join us in fostering a culture of respect, integrity, and continuous improvement as we work together to deliver high-quality recovery-oriented support.
Contact Details:
Richmond Fellowship Queensland Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader - (Homelessness) in Ipswich
✨Tip Number 1
Network like a pro! Reach out to your connections in the homelessness and mental health sectors. Attend local events or workshops to meet potential employers and showcase your passion for recovery-oriented support.
✨Tip Number 2
Prepare for interviews by brushing up on your leadership skills. Think of examples where you've successfully mentored staff or managed complex situations. We want to hear how you can lead a team to deliver high-quality service!
✨Tip Number 3
Showcase your understanding of trauma-informed practices during interviews. Be ready to discuss how you've embedded these principles in your previous roles, as this is crucial for supporting people at risk of homelessness.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our values-led approach to support.
We think you need these skills to ace Team Leader - (Homelessness) in Ipswich
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role of Team Leader in Homelessness. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Leadership Skills:Since this role involves leading a team, be sure to emphasise your leadership experience. Share specific examples of how you've successfully guided teams or managed complex situations in the past.
Highlight Relevant Qualifications:Don’t forget to mention your relevant qualifications in Social Work, Psychology, or Human Services. If you have equivalent experience, make that clear too, as it shows us you're well-prepared for the challenges of the role.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets to us directly and allows you to access all the information you need about the position.
How to prepare for a job interview at Richmond Fellowship Queensland
✨Know Your Stuff
Make sure you understand the key responsibilities of the Team Leader role, especially around recovery-oriented support and leadership in homelessness services. Brush up on relevant policies and frameworks that guide these practices, as it shows you're serious about making a difference.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed complex situations. Highlight how you’ve mentored others and built strong relationships with stakeholders, as this is crucial for the role.
✨Emphasise Communication
Since strong communication skills are essential, think of specific instances where your communication made a positive impact. Be ready to discuss how you handle difficult conversations and ensure everyone feels heard and respected.
✨Align with Their Values
RFQ values respect, integrity, and professionalism. Reflect on how your personal values align with theirs and be prepared to discuss how you contribute to a supportive team culture. This will show that you’re not just a fit for the role, but also for their organisation.
