At a Glance
- Tasks: Be the first point of contact for our luxury health club members.
- Company: Join Third Space, a collection of luxury health clubs in London.
- Benefits: Enjoy a complimentary gym membership worth over £5000 annually and a competitive salary.
- Other info: Great opportunities for personal growth and early management experience.
- Why this job: Work in a vibrant team and inspire members to achieve their fitness goals.
- Qualifications: Bring passion, enthusiasm, and excellent customer service skills.
The predicted salary is between 30784 - 30784 £ per year.
Third Space is a collection of luxury health clubs in London; individual in style, bound by a common philosophy: to provide outstanding fitness spaces that members feel are their own. Our people are the creators that bring the space to life. We’re a team of motivators, inventors, and coaches; always striving to grow and evolve. It’s not just a job, it’s a lifestyle. We inspire our members to fulfil their lives and they rely on us…and we wouldn’t have it any other way. This is our space.
We are now looking for our team of full-time permanent Member Concierge to join us at our club in Richmond, opening December 2024 (start date will be November). Our Member Concierge team members are the first point of contact for a member upon entering the club and so they play a crucial role in demonstrating the exceptional standards and values which we at Third Space live and breathe by. This is a unique opportunity to become the best in what you do that in which will bring new opportunities to develop and progress within the company.
What You Will Get
- Complimentary membership of a luxury gym for you and one other person worth over £5000 each year
- Work in a great team in a luxury environment
- Annual Salary of £30,784 in a full-time permanent position
- Guaranteed hours per month
- Early Duty Management experience
What We Need
- Passion, Enthusiasm, and five-star customer service
- First point of contact to our demanding members
- Calm under pressure
- Ability to work early and late shifts (5:00-23:00)
- Great interpersonal and communication skills; Good level of English (verbal and written)
- Self-motivated; enthusiastic team player
Member Concierge employer: Richmond - Concierge
Third Space is an exceptional employer, offering a vibrant work culture where passion and enthusiasm are celebrated. As a Member Concierge in our luxurious Richmond club, you will enjoy complimentary gym membership, competitive salary, and the opportunity for personal growth within a dynamic team dedicated to inspiring our members. Join us in creating a unique fitness experience that feels like home for our members while developing your career in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Member Concierge
✨Tip Number 1
Get to know Third Space inside out! Familiarise yourself with their values and the luxury experience they offer. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! As a Member Concierge, you'll be the first point of contact for members. Role-play scenarios with friends or family to nail down how to handle different situations with grace and enthusiasm.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or at events. Ask them about their experiences and what it’s like to work at Third Space. This insider info can give you an edge during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Member Concierge
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for fitness and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating an exceptional experience for our members.
Tailor Your CV:Make sure your CV is tailored to the Member Concierge role. Highlight any relevant experience in customer service or hospitality, and don’t forget to mention your ability to stay calm under pressure – it’s key for this position!
Be Yourself:We’re all about authenticity at Third Space. Don’t be afraid to let your personality come through in your application. Share your unique story and what makes you a great fit for our team.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily find your application and get to know you better. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Richmond - Concierge
✨Know the Company Inside Out
Before your interview, take some time to research Third Space and its philosophy. Understand their commitment to outstanding fitness spaces and how they inspire their members. This knowledge will help you demonstrate your passion for the brand and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Member Concierge, you'll be the first point of contact for members, so it's crucial to highlight your customer service experience. Prepare examples of how you've gone above and beyond for customers in the past. This will illustrate your ability to provide the five-star service that Third Space values.
✨Demonstrate Calmness Under Pressure
In a busy environment like a luxury health club, things can get hectic. Think of situations where you've had to stay calm and collected under pressure. Share these experiences during your interview to show that you can handle the demands of the role with grace and professionalism.
✨Be Ready for Shift Work
The role requires flexibility with early and late shifts. Be prepared to discuss your availability and willingness to work these hours. Showing that you're adaptable and ready to meet the needs of the club will make you a more attractive candidate.
