At a Glance
- Tasks: Be the first point of contact for members, delivering exceptional service in a luxury gym.
- Company: Join Third Space, a collection of luxury health clubs in London.
- Benefits: Enjoy a complimentary gym membership worth over £5000 and a competitive salary.
- Other info: Opportunities for growth and early management experience in a dynamic setting.
- Why this job: Kickstart your career in a vibrant environment while inspiring others to achieve their fitness goals.
- Qualifications: Passion for customer service, great communication skills, and a team player attitude.
The predicted salary is between 30784 - 30784 £ per year.
Third Space is a collection of luxury health clubs in London; individual in style, bound by a common philosophy: to provide outstanding fitness spaces that members feel are their own. Our people are the creators that bring the space to life. We’re a team of motivators, inventors, and coaches; always striving to grow and evolve. It’s not just a job, it’s a lifestyle. We inspire our members to fulfil their lives and they rely on us…and we wouldn’t have it any other way. This is our space.
We are now looking for our team of full-time permanent Member Concierge to join us at our club in Richmond, opening December 2024 (start date will be November). Our Member Concierge team members are the first point of contact for a member upon entering the club and so they play a crucial role in demonstrating the exceptional standards and values which we at Third Space live and breathe by. This is a unique opportunity to become the best in what you do that in which will bring new opportunities to develop and progress within the company.
What You Will Get
- Complimentary membership of a luxury gym for you and one other person worth over £5000 each year
- Work in a great team in a luxury environment
- Annual Salary of £30,784 in a full-time permanent position
- Guaranteed hours per month
- Early Duty Management experience
What We Need
- Passion, Enthusiasm, and five-star customer service
- First point of contact to our demanding members; Calm under pressure
- Ability to work early and late shifts (5:00-23:00)
- Great interpersonal and communication skills; Good level of English (verbal and written)
- Self-motivated; enthusiastic team player
Member Concierge in London employer: Richmond - Concierge
At Third Space, we pride ourselves on being more than just a workplace; we are a community of passionate individuals dedicated to creating exceptional fitness experiences. Our Member Concierge team in Richmond will enjoy a vibrant work culture, opportunities for personal and professional growth, and the unique benefit of complimentary luxury gym membership for themselves and a guest. Join us in a role that not only offers competitive pay but also allows you to inspire and support our members in their fitness journeys.
StudySmarter Expert Advice🤫
We think this is how you could land Member Concierge in London
✨Tip Number 1
Get to know Third Space! Dive into their philosophy and values. When you understand what makes them tick, you can tailor your approach and show how you fit right in with their team of motivators and coaches.
✨Tip Number 2
Practice your customer service skills! As a Member Concierge, you'll be the first point of contact for members. Role-play scenarios with friends or family to get comfortable handling different situations with calmness and enthusiasm.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or at events. They can give you insider tips on what it’s really like to work at Third Space and might even put in a good word for you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Third Space family and ready to embrace the lifestyle they offer.
We think you need these skills to ace Member Concierge in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for fitness and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating an exceptional experience for our members.
Tailor Your CV:Make sure your CV highlights relevant experience that aligns with the Member Concierge role. Use keywords from the job description to show us you understand what we’re looking for and how you fit into our team.
Craft a Personal Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for Third Space. Share specific examples of how you’ve provided outstanding customer service in the past and how you embody our values of passion and enthusiasm.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at our Richmond club opening in December 2024!
How to prepare for a job interview at Richmond - Concierge
✨Know the Company Inside Out
Before your interview, take some time to research Third Space and its philosophy. Understand their commitment to outstanding fitness spaces and how they inspire their members. This knowledge will help you demonstrate your passion for the role and align your values with theirs.
✨Showcase Your Customer Service Skills
As a Member Concierge, you'll be the first point of contact for members. Prepare examples from your past experiences where you've provided exceptional customer service. Highlight situations where you remained calm under pressure and went above and beyond to meet customer needs.
✨Demonstrate Team Spirit
Third Space values teamwork, so be ready to discuss how you work well with others. Share stories that illustrate your ability to collaborate, motivate, and support your colleagues. This will show that you're not just a great individual contributor but also a fantastic team player.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of insightful questions to ask your interviewers. Inquire about the team culture, opportunities for growth, or how they measure success in the Member Concierge role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
