At a Glance
- Tasks: Lead People & Culture across hotels in London and Gibraltar, shaping employee experiences.
- Company: Join an award-winning European hospitality group known for creativity and exceptional service.
- Benefits: Enjoy a competitive salary, bonus, gym membership, and unique perks like Birthday Day Off.
- Other info: Dynamic role with excellent growth opportunities in an expanding international company.
- Why this job: Make a real impact in a fast-paced environment while developing your career in hospitality.
- Qualifications: Experience in HR within hospitality and strong knowledge of UK employment law required.
The predicted salary is between 51750 - 63250 £ per year.
Location: London, United Kingdom
Salary: Up to £75,000 + 15% Annual Bonus + Comprehensive Benefits
Benefits include: Birthday Day Off, Moving Day Leave & Flex Day, Complimentary Gym Membership, Employee Assistance Programme, Enhanced Sick Pay, Retail Discounts, Discounted stays, Paid Volunteer Day, Regular Team Socials, Excellent Learning & Development Opportunities and Genuine long-term career progression within an expanding international hospitality group.
About the Opportunity
Richmond Capital is delighted to be partnering with our client in the search for a Cluster People & Culture Manager to support its expanding UK operations. Following the successful launch of hotel in London they are continuing with international growth, including an exciting expansion into Gibraltar. This is a unique opportunity to join one of Europe's most distinctive lifestyle hospitality brands. Combining creativity, operational excellence and a genuine people-first culture, our client is redefining modern hospitality through exceptional guest and employee experiences.
This role offers the opportunity to lead the People & Culture function across multiple locations, partnering with senior operational leaders to shape the employee experience, support business growth and develop high-performing teams within a fast-paced, entrepreneurial environment.
What you'll do
- Lead the People & Culture function across the UK region, supporting hotels and restaurants in both London and Gibraltar.
- Partner with General Managers and departmental leaders to develop and implement people strategies aligned with business objectives.
- Oversee the full recruitment lifecycle, working closely with hiring managers, recruitment partners and candidates to attract exceptional hospitality talent.
- Drive learning and development initiatives, creating engaging in-house training programmes that support employee growth and long-term retention.
- Manage payroll processes, reporting and analysis, ensuring accuracy, efficiency and compliance.
- Provide day-to-day guidance and support to operational managers across all areas of employee relations, performance management and HR best practice.
- Ensure compliance with UK employment legislation, health & safety regulations and internal policies across the region.
- Lead and develop the People & Culture team across London and Gibraltar, fostering a collaborative and high-performing culture.
- Champion employee engagement initiatives while promoting the employer brand through social media, recruitment events and community partnerships.
- Support the continued growth of the business by creating an environment where talented people can thrive.
What you'll need
- Previous experience as a People & Culture Manager, Cluster HR Manager or Senior HR Manager within the hospitality sector.
- Strong working knowledge of UK employment law and HR best practice.
- Experience supporting multi-site hospitality operations is highly desirable.
- A hands-on leadership style with the ability to quickly build credibility and strong working relationships.
- Experience managing recruitment, employee relations, payroll and learning & development programmes.
- Passion for delivering exceptional employee experiences and building positive workplace cultures.
- Excellent communication, organisational and stakeholder management skills.
- Self-motivated, proactive and comfortable working within a fast-paced, evolving business.
- A creative, positive and solutions-focused approach aligned with Sircle Collection's values.
About the Company
Our client is an award-winning European hospitality group renowned for creating design-led hotels, restaurants and lifestyle destinations in some of the continent's most vibrant cities. This company combines exceptional service, distinctive design and authentic local experiences to create memorable stays for guests and rewarding careers for its people. With an ambitious international growth strategy and a culture built around creativity, heartfelt service and entrepreneurial thinking, this position offers an exciting environment where talented hospitality professionals can make a genuine impact while developing long-term careers.
To Apply
To be considered for this Search please apply using the Apply button or please email your CV to quoting the job title in the email title.
Cluster People & Culture Manager (UK Region) in London employer: Richmond Capital
Join a prestigious luxury hotel in London, where exceptional service and operational excellence are at the heart of our ethos. As a Purchasing Manager & Cost Controller, you will benefit from a dynamic work culture that prioritises employee growth and development, alongside competitive remuneration and unique opportunities to engage with top-tier suppliers. Our commitment to sustainability and quality ensures that you will play a vital role in shaping the future of luxury hospitality while enjoying the vibrant atmosphere of one of the world's most iconic cities.
