Psychological Wellbeing Practitioner in Twickenham

Come and work for a successful NHS Talking Therapies servicewith an excellent reputation for delivering high-quality patient care andconsistently high recovery rates. You will be employed by Richmond BoroughMind, which delivers the Step 2 element of the NHS Richmond Talking TherapiesService, led by South West London and St Georges Mental Health NHS Trust(SWLStG).

We are an established Low-Intensity Talking Therapiesservice with an excellent reputation, performing highly in London recoveryfigures. We work closely with our Step 3 High-Intensity colleagues in thisco-located service in Twickenham.

RB Mind and SWLStG are making a positive difference tothousands of people's lives, providing support to help them fulfil theirpotential and enjoy healthier lives.

The role will involve a mix of remote and hybrid working;however, this may change depending on service needs. Please note that all staffare required to attend in person for equipment management, client work, andoccasional meetings.

Interviews for the role will be held on 4th December 2026.

Main duties of the job

Qualified in low-intensity work and holding a recognisedlow-intensity CBT qualification, you will be enthusiastic, self-motivated, andable to meet the demands of a challenging but rewarding role.

Opportunities to train as a supervising PWP may be availableto suitably experienced candidates. You will manage your own caseload bydelivering workshops, offering cCBT, and providing individual guided self-help.Regular clinical supervision will be provided by the Clinical or Service Lead,alongside regular line management and training opportunities.

RB Mind is committed to clinical excellence and supportingthe continuing professional development of our staff by developing their skillsand special interests. Each PWP can champion an area of interest within theservice, including opportunities for learning, outreach, and involvement inservice quality improvement projects. For professional development, you willhave access to expertise from both the Trust and the local Mind network.

About us

You will work within a dynamic, dedicated, and committed team of Senior PWPs, PWPs, and trainees, and be part of successful teams across both RB Mind and our partner organisation, South West London and St Georges Mental Health NHS Trust.

Following RB Mind's staff happiness survey, all PWPs reported being highly motivated, finding their job worthwhile, having good relationships within the team, and viewing RB Mind as a good organisation to work for. Many of our PWPs have progressed to High-Intensity training within the service.

Based near central Twickenham, the role is partly home-based, and you will be expected to work one evening per week. You will also be required to travel across the Borough of Richmond to ensure our service remains responsive to the needs of all communities.

Benefits of working for Richmond Borough Mind:

• 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata].
• Contributory pension
• Bonus 1 day of annual leave per year over the festive period [pro rata]
• Employee Assistance Programme (EAP) which includes free counselling sessions and access to a wellbeing app.
• Training and personal development opportunities
• Paid time off for medical appointments
• Staff away days and socials

Job responsibilities

Psychological Wellbeing Practitioners assess and supportpatients with common mental health problems in the self-management of theirrecovery. Treatment interventions aim to support clinical improvement, recovery,and social inclusion, with a focus on maintaining employment, returning to thelabour market, and accessing training opportunities.

PWPs contribute by delivering evidence-based, low-intensitypsychological treatments, complemented by information, advice, and signposting.The service primarily provides psychoeducational groups, alongsideinterventions such as guided self-help and computerised cognitive behaviouraltherapy (cCBT), as well as links to employment, training, and benefits support.

Low-intensity treatments are delivered within prescribedtime limits via face-to-face, telephone, and video sessions. PWPs are expectedto operate in a stepped-care, high-volume environment, managing a largecaseload and organising their time effectively to maximise patient support.

The post holder will work with people from diversebackgrounds and should be committed to equal opportunities. They may berequired to work in various community settings and must be prepared to beflexible in their working arrangements.

Person Specification

Experience

• Experience in working with people with common Mental Health problems specifically anxiety and depression.
• Experience of joint work and multi-agency and partnership working.
• An understanding of the NHS Talking Therapies Programme (previously Improving Access to Psychological Therapies (IAPT)) and the concept of stepped care and the ability to contribute to the development of best practice.
• Knowledge of working with diversity including across ethnic communities, age, LGBT, gender, disability and religion.
• Knowledge of outcome measures and their use for clinical and audit purposes.
• Knowledge of safeguarding vulnerable adults and child protection legislation.
• Understanding of and commitment to service user involvement.
• Ability to undertake client assessments (including risk assessments) and gather information about the duration and impact of illness and motivational levels.
• Ability to be self-reflective and use supervision, training and performance review to enhance professional development, skills and knowledge.
• Ability to develop good therapeutic relationships including via telephone and face-to-face work with clients and help people through group work, guided self-help, computerised CBT and other step 2 interventions.
• High standard of written and verbal communication skills to communicate clearly and effectively with colleagues, healthcare professionals, service users, carers and relatives.
• Ability to deliver psycho-educational groups/workshops.
• Ability to work under pressure and manage own personal stress.
• Good computer skills, including proficiency in Microsoft Office packages, and the ability to use computer-based information system to record all client assessments and activity.
• A commitment to Equal Opportunities / Equalities and Diversity in work and in service provision.
• Commitment to RB Mind's value base underpinned by access, recovery and social inclusion.
• Willingness to travel throughout the borough of Richmond.
• Positive and flexible attitude to work.
• Ability to plan and prioritise own caseload and time.
• Good administrative skills to ensure self-sufficiency.

Qualifications

• IAPT Low intensity worker/Psychological Wellbeing Practitioner Cert / Dip

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£36,943 a year(inclusive of outer London HCAS)

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