Crisis Café Team Coordinator in Kingston upon Thames

Crisis Café Team Coordinator in Kingston upon Thames

Kingston upon Thames Full-Time 30000 - 40000 £ / year (est.) No home office possible
Go Premium
Richmond Borough Mind

At a Glance

  • Tasks: Lead and coordinate operations at two Crisis Café sites, supporting staff and volunteers.
  • Company: Join a dynamic team dedicated to improving mental health services in the community.
  • Benefits: Flexible working, 25 days annual leave, and professional development opportunities.
  • Why this job: Make a real difference in mental health while developing your leadership skills.
  • Qualifications: Strong leadership, communication skills, and experience in mental health support.
  • Other info: Collaborative environment with a focus on recovery and wellbeing.

The predicted salary is between 30000 - 40000 £ per year.

Are you passionate about making a real difference in mental health services? Do you have strong leadership skills and a commitment to promoting recovery and wellbeing? If so, we want to hear from you. We are seeking a Crisis Café Team Coordinator to join our dynamic Journey Recovery Hub, a vital out-of-hours service supporting individuals experiencing mental health crises in Richmond and Kingston.

The Role

As the Crisis Café Team Coordinator, you will work in partnership with a second Crisis Cafe Team Coordinator to:

  • Lead and coordinate the daily operations of two Crisis Café sites.
  • Support a dedicated team of staff and volunteers, fostering a welcoming and collaborative environment.
  • Deliver high-quality, person-centred care that empowers individuals to manage their mental health and avoid crises.
  • Build strong partnerships with local services, promoting the Café and its impact.
  • Drive service excellence, identifying areas for improvement and ensuring compliance with best practices.

This role combines casework with operational management, offering an exciting opportunity to develop your leadership skills while making a meaningful impact in the community.

What You’ll Bring

We’re looking for someone who excels in leadership, organisation and communication, with the ability to manage high-intensity environments and complex situations.

Essential Skills and Experience:
  • Proven ability to support individuals in crisis, helping them develop self-management strategies.
  • Experience managing small teams and volunteers.
  • Strong understanding of mental health services and the recovery approach.
  • Excellent communication and administrative skills.
Desirable Skills:
  • Mental Health First Aid or Suicide Prevention training.
  • Knowledge of national suicide prevention strategies.

What We Offer

  • A supportive and collaborative work environment.
  • Opportunities for professional development, including training and supervision.
  • The chance to make a tangible difference in the lives of individuals experiencing mental health crises.
  • Flexible working.
  • 25 days annual leave plus.

Crisis Café Team Coordinator in Kingston upon Thames employer: Richmond Borough Mind

Join our dedicated team at the Journey Recovery Hub, where we prioritise a supportive and collaborative work culture that empowers both staff and the community. As a Crisis Café Team Coordinator, you will have access to professional development opportunities and flexible working arrangements, all while making a meaningful impact on mental health services in Richmond and Kingston. With a commitment to promoting recovery and wellbeing, we offer a rewarding environment for those passionate about driving positive change.
Richmond Borough Mind

Contact Detail:

Richmond Borough Mind Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Crisis Café Team Coordinator in Kingston upon Thames

Tip Number 1

Network like a pro! Reach out to people in the mental health sector, attend local events, and connect with professionals on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.

Tip Number 2

Show your passion! When you get the chance to chat with potential employers, share your personal experiences or stories that highlight your commitment to mental health services. Authenticity goes a long way!

Tip Number 3

Prepare for interviews by researching the organisation and its values. Think about how your skills align with their mission to promote recovery and wellbeing. Tailor your responses to show you’re the perfect fit for the Crisis Café Team Coordinator role.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our mission.

We think you need these skills to ace Crisis Café Team Coordinator in Kingston upon Thames

Leadership Skills
Crisis Management
Team Coordination
Person-Centred Care
Communication Skills
Organisational Skills
Mental Health Knowledge
Self-Management Strategies
Volunteer Management
Administrative Skills
Service Excellence
Partnership Building
Training and Supervision
Adaptability in High-Intensity Environments

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for mental health services shine through. We want to see how committed you are to making a difference and supporting individuals in crisis.

Highlight Your Leadership Skills: Make sure to emphasise your leadership experience and how you've successfully managed teams or volunteers in the past. We’re looking for someone who can foster a collaborative environment, so share specific examples!

Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. This shows us that you’ve done your homework and are genuinely interested in the role.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it’s super easy to do!

How to prepare for a job interview at Richmond Borough Mind

Know Your Stuff

Make sure you brush up on your knowledge of mental health services and the recovery approach. Familiarise yourself with the specific challenges faced by individuals in crisis, as well as the role of a Crisis Café. This will show your passion and commitment to making a difference.

Showcase Your Leadership Skills

Prepare examples from your past experiences where you've successfully led a team or managed volunteers. Highlight how you fostered collaboration and created a welcoming environment. This is your chance to demonstrate your ability to handle high-intensity situations with confidence.

Communicate Clearly

Practice articulating your thoughts clearly and concisely. During the interview, be ready to discuss how you would communicate with both your team and the individuals seeking support. Strong communication skills are essential for this role, so make sure you convey your ideas effectively.

Ask Thoughtful Questions

Prepare some insightful questions about the Crisis Café's operations and its impact on the community. This not only shows your interest in the role but also gives you a better understanding of what’s expected. It’s a great way to engage with the interviewers and demonstrate your enthusiasm.

Crisis Café Team Coordinator in Kingston upon Thames
Richmond Borough Mind
Location: Kingston upon Thames
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>