Are you passionate about mental health and making a real difference in people's lives? Join our dedicated team as a Crisis Café Support Worker. You'll provide compassionate, person-centred support to individuals experiencing mental health crises. You'll play a key role in de-escalating crises, fostering recovery, and empowering clients to develop self-management strategies. You'll also facilitate group activities, collaborate with colleagues and partner agencies, and help create a welcoming, supportive environment for service users. The role requires evening and weekend work.
- Experience working with individuals in mental health crises or with complex needs.
- Excellent listening, communication, and motivational skills.
- Resilience and a calm approach to challenging situations.
- £28,860 FTE (37.5 hours) per year pro rata
- Part-time (18 plus hours per week - evening and weekend shifts) Permanent Mental Health Actively Interviewing,
- 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata]
- Contributory pension
- Bonus 1 day of annual leave per year over the festive period (pro rata)
- Employee Assistance Programme (EAP) which includes free counselling sessions
- Training and personal development opportunities
- Paid time off for medical appointments
- Staff away days and socials
- The successful candidate will be subject to a Disclosure & Barring (DBS) check.
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Crisis Café Support Worker in Kingston upon Thames employer: Richmond Borough Mind
As a leading local care service provider in Richmond, we pride ourselves on fostering a supportive and compassionate work environment for our Care Support Workers. With flexible hours, comprehensive training, and a guaranteed hour contract, we empower our employees to grow both personally and professionally while making a meaningful impact in the lives of those we serve.
