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- Tasks: Lead a team providing essential admin support to children's services and manage financial duties.
- Company: Join Richmond & Wandsworth Councils, committed to diversity and community welfare.
- Benefits: Enjoy 40 days annual leave, flexible working, and a generous pension plan.
- Why this job: Make a real difference in children's services while developing your leadership skills.
- Qualifications: Experience in staff management and strong communication skills are essential.
- Other info: Hybrid working model with opportunities for professional growth and development.
The predicted salary is between 29300 - 37800 £ per year.
Senior BusinessSupport Officer
£35,391 – £45,564 per annum
Permanent
Full Time (36 hours)
Wandsworth, London
Hybrid working (at least 1 day per week in office)
Are you an experienced Senior BusinessSupport or Administration professional looking for a new challenge?
We have an exciting opportunity for an experienced BusinessSupport Officer to join our Children’s Services BusinessSupport service, providing support with invoicing, budget monitoring, training and purchasing to our Schools and Community Psychology Service (SCPS) and the SEND and Inclusion services.
You will be responsible for managing a small team of 3 Business Support Officers who provide various admin support such as inbox monitoring, meeting support and data entry for the above-mentioned teams. You will also have full staff responsibility, including supervision, mentoring, task allocations and onboarding of new staff members. You will work collaboratively with other teams and demonstrate flexibility by supporting other services as required to provide cover.
About the Role
Collaboration: You will liaise with Service Leads and the services you support daily to ensure robust support is in place including capacity and service requests.
Document Management: Manage SharePoint folders and filing systems, ensuring accurate document uploads as well as provide data analysis for the supported services.
Inbox Management: Oversee several service inboxes and the handling of service inquiries promptly and effectively.
Referrals: Develop and manage systems to track SCPS work allocations. Oversee the processing referrals into the service, maintaining an efficient tracking database.
Financial Duties: You will be responsible for budget forecasting, tracking financial transactions and follow-up where required.
Essential Qualifications, Skills and Experience
- Proven experience in staff management with the ability to work on their own initiative and provide cover to the Team Manager during their absence.
- Sound knowledge and experience of Microsoft Office (all elements) and an ability to provide some ITsupport and advice to new team members.
- An understanding of the importance of GDPR, confidentiality and understanding of safeguarding Children and Young People.
- Willingness to learn other team members areas of work to be able to cover other areas as deemed necessary by the line manager.
- Strong communicator who can communicate effectively with senior council officers, health professionals, partner agencies and service users independently.
- Ability to deal with competing demands through planning and prioritisation to meet deadlines.
If you meet the above criteria and would like to join a team of professionals who thrive on providing efficient business support services to crucial service areas, we encourage you to apply for this opportunity.
For an informal conversation about the role, please contact Michelle Fearon at Michelle.Fearon@richmondandwandsworth.gov.uk
Closing Date:12 October 2025
Shortlisting Date: w/c 13 October 2025
Interview Date: w/c 20 October 2025
Test:Data Entry test
We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment.
Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.
We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.
We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).
We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
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Senior Business Support Officer employer: Richmond and Wandsworth Councils
Contact Detail:
Richmond and Wandsworth Councils Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Business Support Officer
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Senior Business Support Officer role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews! Research the company and the specific services they provide. Be ready to discuss how your experience aligns with their needs, especially in areas like budget monitoring and team management.
✨Tip Number 3
Show off your skills! If you get the chance, bring examples of your previous work or projects that highlight your abilities in document management and financial duties. This will help you stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Business Support Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in business support and team management. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Show Off Your Communication Skills: As a Senior Business Support Officer, strong communication is key. Use your application to demonstrate how you've effectively communicated with various stakeholders in the past. We love seeing examples of collaboration and problem-solving!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your experience and qualifications are easy to read and understand. Bullet points can be your best friend here!
Apply Through Our Website: We encourage you to submit your application through our website for the best chance of being noticed. It’s super easy, and you’ll be part of our streamlined process. Don’t miss out on this opportunity!
How to prepare for a job interview at Richmond and Wandsworth Councils
✨Know Your Stuff
Make sure you’re familiar with the key responsibilities of a Senior Business Support Officer. Brush up on your knowledge of budget monitoring, document management, and team supervision. Being able to discuss these areas confidently will show that you’re ready for the role.
✨Showcase Your Leadership Skills
Since this role involves managing a small team, be prepared to share examples of your previous leadership experiences. Talk about how you’ve mentored others, handled conflicts, or allocated tasks effectively. This will demonstrate your capability to lead and support your team.
✨Prepare for the Data Entry Test
Don’t forget about the data entry test! Practise your typing speed and accuracy beforehand. Familiarise yourself with common data management tools, especially SharePoint, as it’s mentioned in the job description. This will help you feel more confident during the assessment.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready to ask. Inquire about the team dynamics, the challenges they face, or how success is measured in this role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.