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- Tasks: Support tenants with rent accounts and handle administrative duties for efficient operations.
- Company: Local council in Greater London committed to inclusivity.
- Benefits: Competitive salary, 40 days annual leave, and comprehensive benefits.
- Why this job: Make a difference in your community while enjoying flexible hours.
- Qualifications: Strong communication skills and knowledge of housing benefits.
The predicted salary is between 28800 - 43200 £ per year.
A local council in Greater London is seeking a Revenue Services Support Officer. The role involves providing first-line support for tenants, advising on rent accounts, and performing administrative duties to ensure efficient operations within the rent collection service.
Ideal candidates will have strong communication skills and knowledge of relevant housing benefits. The position offers a competitive salary, comprehensive benefits including 40 days of annual leave, and a commitment to inclusivity.
Rent & Revenue Support Officer - Flexible Hours & Pension employer: Richmond and Wandsworth Councils
Contact Detail:
Richmond and Wandsworth Councils Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rent & Revenue Support Officer - Flexible Hours & Pension
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector or local council. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Prepare for interviews by practising common questions related to rent accounts and tenant support. We suggest role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your communication skills! During interviews, be clear and concise when discussing your experience. Use examples that highlight your ability to assist tenants effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Rent & Revenue Support Officer - Flexible Hours & Pension
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in revenue services and tenant support. We want to see how your skills match the job description, so don’t be shy about showcasing your communication skills and knowledge of housing benefits!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our team. Keep it friendly and professional, and remember to mention your understanding of the local council's values.
Be Clear and Concise: When filling out your application, clarity is key. We appreciate straightforward answers that get to the point. Avoid jargon unless it’s relevant, and make sure your writing is easy to read – we want to understand your experience without any confusion!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Richmond and Wandsworth Councils
✨Know Your Stuff
Make sure you brush up on your knowledge of housing benefits and rent accounts. Familiarise yourself with the local council's policies and procedures, as this will show that you're genuinely interested in the role and ready to hit the ground running.
✨Practice Your Communication Skills
Since strong communication skills are key for this position, practice answering common interview questions clearly and confidently. You might even want to role-play with a friend to get comfortable discussing how you'd handle tenant inquiries and support.
✨Showcase Your Admin Skills
Be prepared to discuss your administrative experience and how it relates to the role. Think of specific examples where you've successfully managed tasks or improved processes, as this will demonstrate your ability to contribute to efficient operations.
✨Emphasise Inclusivity
The council values inclusivity, so be ready to talk about how you can contribute to a diverse workplace. Share any experiences you have working with different communities or how you promote inclusivity in your previous roles.
