At a Glance
- Tasks: Be the friendly face of our nursery, welcoming families and supporting a caring team.
- Company: Join Eastwood Day Nursery, part of a nurturing community focused on children's welfare.
- Benefits: Enjoy 32 days annual leave, bank holidays, and an employee assistance programme.
- Other info: Fixed one-year contract with great opportunities for personal growth.
- Why this job: Make a difference in children's lives while developing your organisational skills.
- Qualifications: Experience in a school office and confident IT skills are essential.
The predicted salary is between 20802 - 20802 £ per year.
Receptionist/Administrative Assistant £20,802 per annum (scale 2 point 4) Term Time only (43 weeks per year) 25 hours per week (1.15pm – 6.15pm Monday to Friday) Fixed One Year Contract Eastwood is a part of the Wandsworth Federation of Maintained Nursery Schools.
We are looking to recruit an experienced Receptionist/Administrative Assistant, with outstanding organisational skills, to provide a warm, welcoming and professional environment as the first point of contact for the Nursery.
Responsibilities- Provide a warm, welcoming and professional environment as the first point of contact for the Nursery.
- Support a committed team to maintain and develop the caring ethos of the Nursery, with children at the heart of our thinking.
- Promote equal opportunities and support an inclusive environment.
- Manage workloads under pressure, meet deadlines and prioritise a varied workload.
- Have the required experience in line with the person specification and have worked within a school office or similar environment.
- Confident use of Microsoft Office suite; excellent IT skills and the ability to use databases and other software packages such as Arbor and Access are desirable.
Staff employed at Eastwood enjoy the benefits of 32 days annual leave plus Bank Holidays and access to the Employment Assistant programme.
Application DetailsAn information pack, including a Job Description and Person Specification, can be downloaded from the Wandsworth website.
For further details about us, visit the website or contact us on 020 8876 3976. We also welcome visits where this can be facilitated safely.
Completed applications should be returned by email to edn@eastwood.wandsworth.sch.uk.
Important Dates- Closing date: 06 July 2026 (at midday)
- Interview date: 13 July 2026
We advise candidates to apply as soon as possible and reserve the right to interview before the closing date or to close the advertisement if a high volume of suitable applications is received.
SafeguardingWe are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. This post is subject to a satisfactory DBS check and an online search. CVs are not accepted.
Contact and LocationEastwood Day Nursery, 168 Roehampton Lane, London, SW15 4EU
Tel: 020 8876 3976
Email: edn@eastwood.wandsworth.sch.uk
Headteacher: Emma Furlong
Receptionist/Administrative Assistant - Eastwood Day Nursery employer: Richmond and Wandsworth Councils
Eastwood Day Nursery is an exceptional employer that prioritises a supportive and inclusive work culture, making it an ideal place for those passionate about early childhood education. With generous benefits including 32 days of annual leave and a commitment to employee development, staff are encouraged to thrive in their roles while contributing to a nurturing environment for children. Located in the vibrant community of Wandsworth, employees enjoy a fulfilling work-life balance and the opportunity to make a meaningful impact in the lives of young learners.
Contact Details:
Richmond and Wandsworth Councils Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist/Administrative Assistant - Eastwood Day Nursery
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Richmond and Wandsworth Councils. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Richmond and Wandsworth Councils before they even post them.
✨Attend Job Fairs or Networking Events
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✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Receptionist/Administrative Assistant - Eastwood Day Nursery
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Richmond and Wandsworth Councils:Your cover letter is your chance to shine! Tell us why you want to work at Richmond and Wandsworth Councils specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Richmond and Wandsworth Councils!
How to prepare for a job interview at Richmond and Wandsworth Councils
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
