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- Tasks: Assist with pension administration and support members through their retirement journey.
- Company: Join a supportive team at Richmond & Wandsworth Councils, committed to diversity and inclusion.
- Benefits: Enjoy flexible working, generous annual leave, and a great pension plan.
- Why this job: Make a real difference in people's lives while kickstarting your career in pensions.
- Qualifications: Strong numerical skills and proficiency in Microsoft Office required.
- Other info: Ongoing training and opportunity to earn a nationally recognised qualification.
The predicted salary is between 36000 - 60000 £ per year.
About Us
Do you want to make a real difference to individuals saving for their retirement? Do you have strong numerical skills and work well as part of a team? Are you interested in starting a career working in pensions? If you have answered “yes” to these questions, then the Pensions Shared Service would love to hear from you.
No previous experience of pensions administration is needed if you meet the essential criteria in the job profile including English language and mathematics skills. We will invite you for an online assessment test to see whether you are suited to the role. If you are then selected for an interview, you will be asked questions relating to the ‘Brief Guide to the Local Government Pension Scheme’ which is included in the application pack. We will support you in your development by providing you with relevant training on an ongoing basis. Additionally, you will have the opportunity to study towards obtaining an Advanced Diploma in Retirement Provision - a nationally recognised qualification for retirement benefit professionals administered by the Pensions Management Institute (PMI).
About the role
The Pensions Shared Service, based in Wandsworth, runs the administration of the Local Government Pension Scheme (LGPS) for five London boroughs: Camden, Merton, Richmond, Waltham Forest and Wandsworth. As a Pensions Assistant, you will learn about and process a wide range of major pension scheme member events including retirements, transfers and discover the legislation that governs these processes. You will communicate with pension scheme members on the phone and by email and apply your knowledge and expertise to help answer their questions.
Essential Qualifications, Skills and Experience
- Knowledge and high capability of using the Microsoft Office packages (Word and Excel)
- Proven ability to undertake detailed mathematical calculations accurately. Please note, the interview process includes a numerical assessment.
- An understanding of the Council’s equal opportunities policy in respect of service delivery and an awareness of the needs of differing cultural and minority groups.
- Talk confidently to members and be able to explain complex rules or processes in a clear and appropriate way.
- Organise and prioritise own workload.
- Recognise when a procedure or policy is not working as effectively as it could and make suggestions as to how it could be improved.
Indicative Recruitment Timeline
- Closing Date: Tuesday January
- Shortlisting Date: Wednesday January
- Interview Date: Tuesday February
- Test/Presentation: Tuesday February
We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment.
Useful Information
Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any assistance throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).
We offer a wide range of benefits designed to attract, develop, and reward our employees such as annual leave (including Bank Holidays), flexible working and a generous pension plan.
Pensions Assistant in London employer: Richmond and Wandsworth Councils
Contact Detail:
Richmond and Wandsworth Councils Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pensions Assistant in London
✨Tip Number 1
Get to know the Pensions Shared Service inside out! Familiarise yourself with the Local Government Pension Scheme and its key processes. This will not only help you in the online assessment but also impress during your interview.
✨Tip Number 2
Brush up on your numerical skills! Since there's a numerical assessment involved, practice some basic calculations and ensure you're comfortable with Excel. We can’t stress enough how important this is for the role!
✨Tip Number 3
Don’t forget to prepare for those tricky interview questions! Review the 'Brief Guide to the Local Government Pension Scheme' and think about how you’d explain complex rules clearly. It’s all about communication, so practice makes perfect!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team. So, what are you waiting for? Get that application in!
We think you need these skills to ace Pensions Assistant in London
Some tips for your application 🫡
Show Your Numbers Skills: Since this role involves a lot of numerical tasks, make sure to highlight your mathematical abilities in your application. We want to see how you can handle calculations accurately, so don’t shy away from mentioning any relevant experience or coursework!
Familiarise Yourself with the LGPS: Before applying, take some time to read up on the Local Government Pension Scheme. Understanding the basics will not only help you in the online assessment but also show us that you're genuinely interested in the role and ready to learn more.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, especially since you'll be explaining complex rules to members. Make sure your application reflects that ability!
Apply Early!: Don’t wait until the last minute to submit your application. We might close the vacancy early if we get enough applications, so get yours in as soon as possible through our website to avoid disappointment!
How to prepare for a job interview at Richmond and Wandsworth Councils
✨Know Your Numbers
Since the role requires strong numerical skills, brush up on your maths before the interview. Practice basic calculations and be ready to demonstrate your ability during the numerical assessment.
✨Familiarise Yourself with the LGPS
Make sure to read the 'Brief Guide to the Local Government Pension Scheme' included in the application pack. Understanding the key concepts will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Communication Skills
Prepare to discuss how you would explain complex pension rules to members. Think of examples where you've simplified information for others, as this will highlight your ability to communicate effectively.
✨Be Ready to Suggest Improvements
The job involves recognising inefficiencies in procedures. Come prepared with ideas on how processes could be improved, demonstrating your proactive approach and willingness to contribute to the team's success.
