At a Glance
- Tasks: Manage and improve cloud infrastructure, ensuring reliable digital services for the community.
- Company: Join a forward-thinking partnership dedicated to public service and innovation.
- Benefits: Enjoy 40 days of annual leave, flexible working, and a generous pension plan.
- Other info: Inclusive workplace committed to diversity and supporting your career growth.
- Why this job: Make a real difference in residents' lives while developing your technical skills.
- Qualifications: Experience with Azure and cloud infrastructure, plus strong problem-solving skills.
The predicted salary is between 46206 - 62451 £ per year.
Job Title: Infrastructure Analyst. Salary Range: £46,206 – £62,451 per annum. Permanent – Fulltime (36 hours per week). Location: Wandsworth and Richmond.
We are looking for an experienced Infrastructure Analyst to deliver innovative, reliable and secure digital services that support vital public services for the Richmond & Wandsworth Better Service Partnership.
You will work with modern infrastructure technologies, develop your technical expertise, and shape services that positively impact residents every day.
About the Role
As an Infrastructure Analyst you will play a key role in ensuring the delivery, reliability, security and continuous improvement of critical IT infrastructure services that support the partnership.
You will work across a diverse and evolving technology estate, helping to maintain high‑quality digital services that enable essential council services to be delivered to residents and communities.
Key Responsibilities
- Provision, configure and manage Azure cloud and private cloud infrastructure, including virtual machines, networking and storage.
- Monitor infrastructure performance, capacity and costs, identifying risks, trends and opportunities for improvement.
- Implement and maintain security controls across infrastructure platforms to ensure compliance and protect critical services.
- Diagnose and resolve complex infrastructure incidents and act as a senior technical escalation point.
- Design, develop and maintain automation solutions and infrastructure‑as‑code deployments to improve efficiency and consistency.
- Create and maintain accurate technical documentation, operational procedures and system configurations.
- Provide technical expertise and guidance to colleagues while contributing to service improvement and solution design activities.
- Support infrastructure projects and change initiatives, ensuring solutions are secure, supportable and aligned to agreed standards.
- Collaborate within a live service environment where priorities may change in response to incidents, security issues or operational requirements.
Essential Qualifications, Skills and Experience
- Strong experience managing and supporting Microsoft Azure and cloud‑based infrastructure services within a complex enterprise environment.
- Experience with virtualisation technologies and a sound understanding of enterprise infrastructure platforms.
- Experience administering Microsoft Active Directory and supporting associated Microsoft infrastructure services.
- In‑depth knowledge of cloud architecture, networking concepts and infrastructure technologies, with the ability to diagnose and resolve complex technical issues.
- Experience operating with a high degree of technical autonomy in a live service environment, applying professional judgment to manage operational risks and service priorities.
- Experience delivering infrastructure improvements, automation and operational efficiencies, with the ability to contribute technical expertise to projects and service enhancement initiatives.
Benefits
- 40 days annual leave (including Bank Holidays)
- Flexible working options
- Generous pension plan
- Equality and Diversity
Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone.
We are proud to be a Disability Confident employer.
If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.
We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults.
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Infrastructure Analyst in London employer: Richmond and Wandsworth Councils
Richmond and Wandsworth Councils are committed to fostering a supportive and inclusive work environment, making them an excellent employer for those seeking meaningful roles in public service. With flexible working arrangements, generous annual leave, and opportunities for professional growth, employees can thrive while contributing to the community's trust and governance. The hybrid working model allows for a balanced work-life integration, making this position particularly appealing for those looking to make a difference in their local area.
Contact Details:
Richmond and Wandsworth Councils Recruitment Team
