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- Tasks: Lead a welcoming Family Hub that supports families and strengthens community connections.
- Company: Richmond & Wandsworth Better Service Partnership, committed to inclusivity and community impact.
- Benefits: 40 days annual leave, flexible working, generous pension plan, and professional development opportunities.
- Why this job: Make a real difference in families' lives while shaping community support services.
- Qualifications: Experience in community management and strong understanding of Early Help services required.
- Other info: Join a diverse team dedicated to promoting equality and safeguarding vulnerable individuals.
The predicted salary is between 42000 - 59000 £ per year.
About Us
Are you an experienced manager looking to lead a welcoming space that supports families and strengthens communities? Family Hubs bring services together under one roof, reducing barriers, strengthening connections and supporting families to thrive. You will be part of a service that puts people first, values collaboration and is committed to tackling inequalities. You will play a pivotal role in shaping how families experience support in Wandsworth, and your leadership will directly influence how accessible, inclusive and effective that support feels for residents. Working closely with the Head of Cluster and fellow Family Hub Managers you will share learning, align approaches and ensure resources are used effectively across the borough.
About The Role
As a Family Hub Manager, you will ensure our Family Hubs are safe, welcoming and responsive spaces where children, young people and families can access the help they need, when they need it. This role puts you at the centre of community‑based Early Help. You will oversee the daily operation of a Family Hub and work closely with partners to ensure services delivered from the Hub reflect local need and improve outcomes for families. You will be responsible for building management, health and safety, and site‑based risk management to ensure compliance and reassurance for all users.
You will be the key link between statutory services and voluntary, community and faith sector partners, supporting joined‑up Early Help delivery. You will promote the Family Hub model locally, helping families and professionals understand how to access support and services.
Essential Qualifications, Skills And Experience
- Experience managing front‑of‑house, reception or facilities functions within a community, education, early years or social care setting.
- Strong understanding of Early Help services and the Family Hub model, including safeguarding and confidentiality requirements.
- Proven ability to work effectively with partners across statutory, voluntary and community sectors.
- Experience of operational leadership, including managing staff, safety and solving complex, day‑to‑day challenges.
- Strong organisational and communication skills, with the ability to manage multiple priorities and engage sensitively with families.
If you meet the above criteria and you are motivated by community impact to lead a team that makes a real difference to families, we encourage you to apply. In your supporting statement, please ensure that you address the full person specification criteria outlined in the attached job profile at the end of this advert.
For an informal conversation about the role, please contact Nuzhat Ilyas by emailing.
Closing Date: 15 March 2026
Shortlisting Date: w/c 16 March 2026
Interview Date: w/c 23 March 2026
We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment.
Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.
We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).
We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
Family Hub Manager in London employer: Richmond and Wandsworth Councils
Contact Detail:
Richmond and Wandsworth Councils Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family Hub Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the community and let them know you're on the hunt for a Family Hub Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the Family Hub model and understanding the local needs of families in Wandsworth. Show us that you’re not just a fit for the role, but that you genuinely care about making a difference in the community.
✨Tip Number 3
Practice your communication skills! As a Family Hub Manager, you'll need to engage sensitively with families and partners. Role-play common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining our team and making a real impact in the community.
We think you need these skills to ace Family Hub Manager in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for supporting families and communities shine through. We want to see how your values align with our mission at StudySmarter!
Tailor Your Supporting Statement: Make sure to address the full person specification criteria in your supporting statement. This is your chance to highlight how your experience matches what we're looking for, so don’t hold back!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that make it easy for us to see your qualifications and experiences without wading through unnecessary fluff.
Apply Early!: Don’t wait until the last minute to submit your application. We may close the vacancy early if we receive enough applications, so get yours in through our website as soon as you can!
How to prepare for a job interview at Richmond and Wandsworth Councils
✨Know Your Family Hub Model
Make sure you have a solid understanding of the Family Hub model and Early Help services. Familiarise yourself with how these services work together to support families, as this will be crucial in demonstrating your fit for the role.
✨Showcase Your Leadership Skills
Prepare examples that highlight your operational leadership experience. Think about times when you've managed staff or solved complex challenges, especially in community or social care settings. This will help you illustrate your capability to lead effectively.
✨Engage with Community Partners
Be ready to discuss how you've worked with various partners in the past. Highlight your ability to collaborate with statutory, voluntary, and community sectors, as this is key to the role. Show them you understand the importance of building strong relationships.
✨Address the Person Specification
In your supporting statement, make sure you directly address the person specification criteria outlined in the job profile. Tailor your responses to reflect how your skills and experiences align with what they are looking for, making it easy for them to see your suitability.