Electoral Services Officer in London

Electoral Services Officer in London

London Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support electoral registration and manage elections in a dynamic team environment.
  • Company: Join the Richmond and Wandsworth Councils' Better Service Partnership.
  • Benefits: Enjoy 40 days annual leave, flexible working, and a generous pension plan.
  • Why this job: Make a real difference in your community while gaining valuable experience.
  • Qualifications: Knowledge of electoral law and strong communication skills required.
  • Other info: Inclusive workplace committed to diversity and employee welfare.

The predicted salary is between 24000 - 36000 £ per year.

About Us

We are looking for an individual to join the Electoral Services team in Richmond to deliver high quality and effective electoral registration and election administration in a high performing team. This exciting role is within the Better Service Partnership between Richmond and Wandsworth Councils. The overall purpose of the Better Service Partnership is to provide the highest quality of service at the lowest attainable cost. Electoral Services at Richmond and Wandsworth Councils operate as two separate services, but which work closely together as part of the Assistant Chief Executive’s division at the heart of the organisation.

You will help the service to continue to improve, making full use of modern tools and data to drive further efficiencies into our working practices. Creativity and innovation are encouraged to ensure we meet future legislative change and provide a modern and customer-centric service to our residents and key stakeholders.

About The Role

  • To provide assistance and administrative support to the Electoral Registration Officer (ERO) in the preparation, compilation and maintenance of a complete and accurate Register of Electors.
  • To provide assistance and administrative support to the Returning Officer (RO) in the organisation, management and conduct of all elections and referendums in the Borough.
  • To play an integral role in ensuring the Service meets The Electoral Commission’s Performance Standards for ERO’s and RO’s.
  • To deal with the public on a daily basis in a way that promotes the section and its services in accordance with the Councils corporate policies.

Essential Qualifications, Skills And Experience

  • Good working knowledge of electoral law and electoral procedures.
  • Experience of working in electoral administration or an elections environment.
  • Experience of organising, prioritising and managing own workload.
  • Ability to work accurately under pressure to meet statutory deadlines.
  • Good verbal and written communication skills.
  • A team player working with a variety of internal and external clients.

Closing Date: 17th December 2025

Shortlisting Date: W/C 22nd December 2025

Interview Date: W/C 5th January 2025

For an informal conversation please contact Cathy Potter, Head of Electoral Services or Tom Price, Deputy Electoral Services Manager – Cathy.potter@richmondandwandsworth.gov.uk or tom.price@richmondandwandsworth.gov.uk

We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment.

Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.

Electoral Services Officer in London employer: Richmond and Wandsworth Councils

Richmond and Wandsworth Councils offer an exceptional work environment for the Electoral Services Officer role, characterised by a commitment to high-quality service delivery and innovation. Employees benefit from a generous package including 40 days of annual leave, flexible working arrangements, and a robust pension plan, all within a supportive culture that values diversity and promotes professional growth. Joining our team means being part of a dynamic partnership dedicated to enhancing electoral services while making a meaningful impact in the community.
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Contact Detail:

Richmond and Wandsworth Councils Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Electoral Services Officer in London

✨Tip Number 1

Get to know the team! Reach out for an informal chat with Cathy or Tom. It’s a great way to show your enthusiasm and get insider info about what they’re really looking for.

✨Tip Number 2

Brush up on your electoral law knowledge. Being well-versed in the latest regulations will not only impress them but also help you stand out as a candidate who’s ready to hit the ground running.

✨Tip Number 3

Show off your organisational skills! Prepare examples of how you’ve managed workloads under pressure. This role is all about meeting deadlines, so let them know you can handle it.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Better Service Partnership.

We think you need these skills to ace Electoral Services Officer in London

Knowledge of Electoral Law
Electoral Procedures
Experience in Electoral Administration
Organisational Skills
Prioritisation Skills
Workload Management
Ability to Work Under Pressure
Verbal Communication Skills
Written Communication Skills
Teamwork
Customer Service Skills
Attention to Detail
Data Management
Problem-Solving Skills

Some tips for your application 🫡

Know Your Stuff: Make sure you brush up on electoral law and procedures before you start writing your application. We want to see that you understand the ins and outs of the role, so don’t be shy about showcasing your knowledge!

Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their applications to the specific role. Highlight your relevant experience in electoral administration and how it aligns with what we’re looking for.

Show Off Your Skills: We’re keen on good communication skills, so make sure your written application reflects that. Use clear and concise language, and don’t forget to mention your ability to work under pressure and meet deadlines!

Apply Early!: We might close the vacancy early if we get enough applications, so don’t wait until the last minute. Head over to our website and submit your application as soon as you can to avoid missing out on this exciting opportunity!

How to prepare for a job interview at Richmond and Wandsworth Councils

✨Know Your Electoral Stuff

Make sure you brush up on electoral law and procedures before the interview. Being able to discuss relevant legislation and how it impacts electoral registration will show that you're serious about the role and understand its importance.

✨Show Off Your Organisational Skills

Prepare examples of how you've managed your workload in previous roles, especially under pressure. The interviewers will want to see that you can prioritise tasks effectively, so think of specific situations where you successfully juggled multiple responsibilities.

✨Communicate Clearly

Since you'll be dealing with the public regularly, practice your verbal and written communication skills. Be ready to demonstrate how you would handle inquiries or complaints, as this will highlight your customer service abilities.

✨Be a Team Player

The role involves working closely with various internal and external clients. Prepare to discuss your experience in teamwork and collaboration, and think of examples where you contributed positively to a team environment.

Electoral Services Officer in London
Richmond and Wandsworth Councils
Location: London

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