At a Glance
- Tasks: Lead the Richmond Community Ambassador Programme and support local residents in making their voices heard.
- Company: Join Richmond Council’s Community Engagement Team and make a real difference.
- Benefits: Enjoy 40 days annual leave, flexible working, and a generous pension plan.
- Other info: We value diversity and are committed to equality and inclusion in our workplace.
- Why this job: Be at the heart of the community and create visible improvements that matter.
- Qualifications: Experience in community engagement and strong communication skills are essential.
The predicted salary is between 35391 - 42888 € per year.
This is an exciting opportunity to join Richmond Council’s Community Engagement Team and play a central role in shaping how residents across the London Borough of Richmond have their voices heard and acted upon. As Community Ambassador Project Officer, you will lead and develop the unique and high‑profile Richmond Community Ambassador Programme, working closely with a dedicated group of volunteers who live in social housing across the borough to influence decisions, improve standards in their neighbourhoods, and build strong relationships between residents, Housing Associations, and the Council.
In this role you will:
- Support residents to represent their communities with confidence
- Deliver real, visible improvements that matter to local people
- Support the Council’s ambition to be open, inclusive, and community‑led
No two days in this role are the same. You’ll work at the heart of the community, supporting a network of passionate volunteer Community Ambassadors and bringing together residents, housing associations, councillors and council teams. You’ll be:
- Supporting and coordinating Community Ambassadors, acting as their main point of contact
- Recruiting, onboarding and training new volunteers
- Arranging estate inspections and helping to follow up on repairs and improvements
- Organising forums, workshops and partnership meetings
- Working closely with housing providers to resolve issues and share learning
- Getting out into the community to promote the programme and reach new voices
- Tracking impact and outcomes, and sharing success stories
We welcome applicants with different backgrounds, skills, and experience to apply – what matters most is your ability to connect with people and make things happen. You’ll need:
- Experience of community engagement, resident involvement or customer‑focused work
- Confidence working with a range of stakeholders including residents and partner organisations
- An understanding of social housing and the issues affecting tenants
- Experience of, or interest in, working within local government or the public sector
- Strong communication skills, with the ability to explain issues clearly and sensitively
- Excellent organisational skills and the ability to juggle multiple priorities
- A proactive, solutions‑focused mindset and a commitment to equality and inclusion
- Good IT skills, including using databases and digital tools
Benefits:
- 40 days annual leave (including Bank Holidays)
- Flexible working
- Generous pension plan
Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.
Community Ambassador Project Officer in London employer: Richmond and Wandsworth Councils
Richmond Council is an exceptional employer, offering a unique opportunity to engage with the community and make a tangible impact in the lives of residents. With a strong commitment to inclusivity, generous benefits such as 40 days of annual leave, and a supportive work culture that values diversity, employees can thrive both personally and professionally. The role of Community Ambassador Project Officer not only allows for meaningful engagement but also provides ample opportunities for growth and development within the public sector.
Contact Detail:
Richmond and Wandsworth Councils Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Community Ambassador Project Officer in London
✨Tip Number 1
Get to know the community! Spend some time in Twickenham, chat with locals, and understand their needs. This will not only help you connect better but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Attend local events or community meetings to meet potential colleagues and stakeholders. Building relationships now can give you a leg up when it comes to landing that job.
✨Tip Number 3
Showcase your passion for community engagement! When you get the chance to speak with anyone from the council or housing associations, share your ideas on how to improve community involvement. It’ll make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Community Ambassador Project Officer in London
Some tips for your application 🫡
Show Your Passion for Community Engagement:When writing your application, let your enthusiasm for community work shine through! Share any relevant experiences that highlight your commitment to making a difference in people's lives and how you can support residents in representing their communities.
Tailor Your Application:Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. We want to see how your background aligns with the role of Community Ambassador Project Officer and how you can contribute to our goals.
Be Clear and Concise:Keep your writing straightforward and to the point. Use clear language to explain your experiences and skills, ensuring we can easily understand how you fit into the role. Avoid jargon unless it’s relevant to the position!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure your application gets to us directly and allows you to keep track of your application status. Plus, it’s super easy!
How to prepare for a job interview at Richmond and Wandsworth Councils
✨Know Your Community
Before the interview, take some time to research the local community and its needs. Understand the key issues affecting residents in Richmond, especially those in social housing. This will help you demonstrate your genuine interest and commitment to making a difference.
✨Showcase Your Communication Skills
As a Community Ambassador Project Officer, strong communication is crucial. Prepare examples of how you've effectively engaged with diverse groups in the past. Be ready to discuss how you can explain complex issues clearly and sensitively to different stakeholders.
✨Highlight Your Organisational Skills
This role involves juggling multiple priorities, so be prepared to share specific instances where you've successfully managed various tasks. Discuss your experience with coordinating events or projects, and how you ensure everything runs smoothly while keeping everyone informed.
✨Emphasise Your Proactive Mindset
The council is looking for someone who can take initiative and find solutions. Think of examples where you've identified problems and implemented effective solutions. Show that you're not just reactive but also proactive in improving community engagement and support.
