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- Tasks: Administer Business Rates efficiently while supporting the Council’s financial stability.
- Company: Join the Better Service Partnership with a focus on inclusivity and diversity.
- Benefits: Enjoy 40 days annual leave, flexible working, and a generous pension plan.
- Why this job: Make a real impact in a dynamic team and develop your skills in finance.
- Qualifications: Experience in Business Rates administration and strong communication skills required.
- Other info: Remote work available with excellent career growth opportunities.
The predicted salary is between 32841 - 45564 £ per year.
We are looking forward to appointing two motivated and skilled Business Rates Officers to join our Finance Directorate within the Better Service Partnership. This role offers an excellent opportunity to contribute to a high‑performing, fast‑paced team that plays a key part in supporting the Council’s financial stability.
As a Business Rates Officer, you will be responsible for the accurate and efficient administration of Non‑Domestic Rates (NNDR). You will work as part of a dynamic team committed to achieving strong performance against challenging financial and operational targets.
You will be an enthusiastic and committed team player with up‑to‑date knowledge of Business Rates legislation and a strong understanding of NNDR processes. You should be able to work confidently with minimal supervision and demonstrate:
- Experience administering Business Rates in a local authority or similar environment
- Strong communication and customer service skills, with the ability to explain complex information clearly
- Accuracy and attention to detail when managing large volumes of data
- The ability to meet set targets and work to tight deadlines
- A positive, solution‑focused approach to work
- Confidence in using relevant systems and IT applications
Essential Qualifications, Skills And Experience:
- Administering all aspects of Business Rates within statutory deadlines and performance targets
- Processing changes to liability, exemptions, reliefs, and refunds
- Liaising professionally with ratepayers, businesses, agents, internal departments, and external stakeholders
- Maintaining accurate records and ensuring legislative compliance
- Supporting recovery action where required
- Contributing to service improvement and high‑quality customer service
Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.
We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.
We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.
We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
Business Rates Officer in London employer: Richmond and Wandsworth Councils
Contact Detail:
Richmond and Wandsworth Councils Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Rates Officer in London
✨Tip Number 1
Network like a pro! Reach out to current or former Business Rates Officers on LinkedIn. Ask them about their experiences and any tips they might have for landing the job. Personal connections can give you insights that no job description can.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of Business Rates legislation. We recommend creating a cheat sheet with key points and recent changes in the law. This will help you stand out as someone who’s genuinely interested and informed.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with various stakeholders, try role-playing common scenarios with a friend. This will help you articulate complex information clearly and confidently during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to the Council’s financial stability.
We think you need these skills to ace Business Rates Officer in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Rates Officer role. Highlight your experience with Business Rates legislation and any relevant skills that match the job description. We want to see how you fit into our team!
Show Off Your Skills: Don’t hold back on showcasing your strong communication and customer service skills. Give examples of how you've explained complex information clearly in the past. This will help us see your potential to contribute to our high-performing team.
Be Detail-Oriented: Accuracy is key in this role, so make sure your application is free from errors. Double-check your data and ensure everything is presented clearly. We appreciate attention to detail and want to see that reflected in your application.
Apply Early!: Don’t wait until the last minute to submit your application. We may close the vacancy early if we receive enough applications, so get yours in as soon as possible through our website. We can’t wait to hear from you!
How to prepare for a job interview at Richmond and Wandsworth Councils
✨Know Your Stuff
Make sure you brush up on your knowledge of Business Rates legislation and NNDR processes. Being able to discuss these topics confidently will show that you're not just a candidate, but a knowledgeable professional ready to contribute.
✨Showcase Your Communication Skills
Prepare to demonstrate your strong communication and customer service skills. Think of examples where you've explained complex information clearly or resolved issues effectively. This will highlight your ability to liaise with ratepayers and stakeholders.
✨Attention to Detail is Key
Since accuracy is crucial in this role, be ready to discuss how you manage large volumes of data without compromising on detail. Bring examples of how you've maintained accurate records and ensured compliance in previous roles.
✨Be Solution-Focused
Employers love a positive attitude! Prepare to share instances where you've tackled challenges head-on and contributed to service improvements. This will showcase your proactive approach and commitment to high-quality customer service.