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- Tasks: Calculate contributions for social care services and handle financial assessment inquiries.
- Company: Local government council in Greater London with a supportive team.
- Benefits: 40 days annual leave, flexible hours, and a generous pension scheme.
- Why this job: Make a difference in your community while enjoying work-life balance.
- Qualifications: Strong customer service skills and ability to manage a caseload.
- Other info: Hybrid working model with a focus on employee well-being.
The predicted salary is between 36000 - 60000 £ per year.
A local government council in Greater London is seeking a Financial Assessment Officer to join its Financial Assessment Team. In this role, you will calculate contributions for residents receiving adult social care services and respond to inquiries regarding financial assessments.
The ideal candidate should have strong customer service and communication skills, and the ability to manage a caseload efficiently. This position involves working 36 hours per week, with an expectation of office attendance two days a week.
The council offers various employee benefits including 40 days of annual leave and flexible working conditions.
Financial Assessment Officer — Hybrid, Flexible Hours, Generous Pension employer: Richmond and Wandsworth Councils
Contact Detail:
Richmond and Wandsworth Councils Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Financial Assessment Officer — Hybrid, Flexible Hours, Generous Pension
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the council on LinkedIn. A friendly chat can give us insider info about the role and help us stand out in the application process.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples where you've handled inquiries or managed a caseload effectively. We want to show them we’re the perfect fit for their team!
✨Tip Number 3
Don’t forget to research the council’s values and recent projects. This will help us tailor our responses during interviews and demonstrate that we’re genuinely interested in contributing to their mission.
✨Tip Number 4
Apply through our website! It’s the easiest way to ensure our application gets noticed. Plus, we can keep track of our application status and any updates directly from there.
We think you need these skills to ace Financial Assessment Officer — Hybrid, Flexible Hours, Generous Pension
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the Financial Assessment Officer role. We want to see how your background aligns with the responsibilities of calculating contributions and managing inquiries.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your customer service skills and your ability to handle a caseload. We love seeing genuine enthusiasm for the role, so let your personality come through!
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially since this role involves responding to inquiries. Avoid jargon and make it easy for us to understand your qualifications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and benefits right there!
How to prepare for a job interview at Richmond and Wandsworth Councils
✨Know Your Numbers
As a Financial Assessment Officer, you'll be dealing with calculations regularly. Brush up on your financial knowledge and be prepared to discuss how you would approach calculating contributions for residents. Familiarise yourself with any relevant legislation or guidelines that may impact these assessments.
✨Showcase Your Customer Service Skills
This role requires strong customer service abilities. Think of examples from your past experiences where you've successfully handled inquiries or resolved issues. Be ready to demonstrate your communication skills and how you can empathise with residents while providing clear information.
✨Demonstrate Caseload Management
Managing a caseload efficiently is key in this position. Prepare to discuss how you prioritise tasks and manage your time effectively. You might want to share specific strategies or tools you use to keep track of your workload and ensure nothing falls through the cracks.
✨Embrace Flexibility
With hybrid working and flexible hours, it's important to show that you're adaptable. Be ready to discuss how you can balance office attendance with remote work. Highlight any previous experiences where you've successfully navigated flexible working arrangements and how it benefited your productivity.
