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- Tasks: Be the go-to person for emergencies and community support in Wandsworth.
- Company: Join Richmond and Wandsworth Councils, dedicated to innovative community services.
- Benefits: Enjoy 40 days annual leave, flexible working, and a generous pension plan.
- Other info: We promote equality and are a Disability Confident employer.
- Why this job: Make a real impact in your community while developing essential skills.
- Qualifications: Must have a driving licence and basic health and safety awareness.
The predicted salary is between 35000 - 46000 £ per year.
Join to apply for the Estate Services Officer role at Richmond and Wandsworth Councils 1 week ago Be among the first 25 applicants Join to apply for the Estate Services Officer role at Richmond and Wandsworth Councils Get AI-powered advice on this job and more exclusive features. Job title: Estate Services Officer Permanent Fulltime (36 Hours) Location: Wandsworth The London Borough of Richmond upon Thames and London Borough of Wandsworth present a unique opportunity to be part of a team who are working together to create a ground-breaking shared staffing structure across both boroughs. About Us Job title: Estate Services Officer Salary: £41,627 which includes shift and weekend allowances Permanent Fulltime (36 Hours) Location: Wandsworth The London Borough of Richmond upon Thames and London Borough of Wandsworth present a unique opportunity to be part of a team who are working together to create a ground-breaking shared staffing structure across both boroughs. Estate Services Officers in Wandsworth Borough perform a range of essential tasks on and around the council-managed blocks and estates from responding to emergencies such as burst pipes and lift trappings to the inspection of repairs and monitoring of cleaning contractors. You will be responsible for providing an emergency response and be a vital interface between the residents and other internal and external teams, as well as monitoring noise and anti-social nuisance on behalf of environmental services. On occasion, you will also require transporting stray dogs which have been tethered, to holding kennels on behalf of the Animal Welfare Service. Due to the nature of this role, you will need to be an excellent communicator, enjoy lone working and have strong problem-solving skills. Estate services Officers in Wandsworth Borough are a role in providing core services on and around the council managed blocks and estates. You will be a crucial interface between residents and other council and external services; therefore, it is important that the successful candidate will be a strong communicator, be able to remain calm under pressure and have a natural flair for problem solving. This role serves as important role within the communities where no two days are the same, some of the duties include (but are not limited to) responding to emergency situations such as lift trappings, burst pipes and monitoring antisocial behaviour and noise nuisance on the estates, through to the monitoring of repairs and cleaning contractors and responding to complaints of stray dogs, on occasions where stray dogs are the issue, there may be the need to transport the stray dog to safety or third party services and therefore you must be comfortable working around dogs. Essential Qualifications, Skills And Experience A driving licence is essential. A basic awareness of health and safety issues Able to climb stairs and ladders in order to access lift motor rooms and complete estate inspections Ability to prepare short written reports Indicative Recruitment Timeline Closing Date: Sunday 22nd June 2024 Shortlisting Date: Week commencing 23rd June 2024 Interview Date: TBC Useful Information Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan Richmond and Wandsworth Councils Attached documents Estate Services Officer – Job Profile.pdf Anonymised Application Guide for candidates.pdf Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Other Industries Government Administration Referrals increase your chances of interviewing at Richmond and Wandsworth Councils by 2x Sign in to set job alerts for “Service Officer” roles. 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Estate Services Officer employer: Richmond and Wandsworth Councils
Contact Detail:
Richmond and Wandsworth Councils Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estate Services Officer
✨Tip Number 1
Familiarise yourself with the specific responsibilities of an Estate Services Officer. Understanding the day-to-day tasks, such as responding to emergencies and monitoring noise complaints, will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Highlight your communication skills in conversations with potential employers. Since this role requires strong interaction with residents and various teams, showcasing your ability to communicate effectively can set you apart from other candidates.
✨Tip Number 3
Prepare for situational questions that may arise during the interview. Think about past experiences where you successfully handled emergencies or resolved conflicts, as these examples will illustrate your problem-solving abilities.
✨Tip Number 4
Research Richmond and Wandsworth Councils' values and community initiatives. Being knowledgeable about their commitment to equality and diversity can help you align your answers with their organisational culture during the interview process.
We think you need these skills to ace Estate Services Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Estate Services Officer position. Highlight key skills such as communication, problem-solving, and emergency response in your application.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the job description. Emphasise any previous roles where you handled emergencies, worked with residents, or managed contractors.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for community service and your ability to handle the diverse challenges of the role. Mention specific examples from your past experiences that demonstrate your suitability.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Richmond and Wandsworth Councils
✨Showcase Your Communication Skills
As an Estate Services Officer, you'll be the vital link between residents and various teams. During the interview, demonstrate your communication skills by providing clear and concise answers, and consider sharing examples of how you've effectively communicated in past roles.
✨Prepare for Problem-Solving Scenarios
This role requires strong problem-solving abilities. Be ready to discuss specific situations where you've successfully resolved issues, especially in high-pressure environments. Think about examples related to emergency responses or managing complaints.
✨Familiarise Yourself with Health and Safety Protocols
Understanding health and safety is crucial for this position. Brush up on relevant regulations and be prepared to discuss how you would ensure safety while performing inspections or responding to emergencies.
✨Demonstrate Your Comfort with Animals
Since the role may involve handling stray dogs, it's important to convey your comfort and experience with animals. Share any relevant experiences you have had, whether personal or professional, to show that you're capable of managing this aspect of the job.