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- Tasks: Lead the Richmond Community Ambassador Programme and support local residents in making their voices heard.
- Company: Join Richmond Council's Community Engagement Team and make a real difference.
- Benefits: Enjoy 40 days annual leave, flexible working, and a generous pension plan.
- Other info: Dynamic role with opportunities to connect with diverse stakeholders and improve local standards.
- Why this job: Be at the heart of the community and drive positive change for local residents.
- Qualifications: Experience in community engagement and strong communication skills are essential.
The predicted salary is between 35391 - 42888 £ per year.
This is an exciting opportunity to join Richmond Council's Community Engagement Team and play a central role in shaping how residents across the London Borough of Richmond have their voices heard and acted upon. As Community Ambassador Project Officer, you will lead and develop the unique and high-profile Richmond Community Ambassador Programme, working closely with a dedicated group of volunteers who live in social housing across the borough to influence decisions, improve standards in their neighbourhoods, and build strong relationships between residents, Housing Associations, and the Council.
In this role, you will:
- Support residents to represent their communities with confidence
- Deliver real, visible improvements that matter to local people
- Support the Council's ambition to be open, inclusive, and community-led
No two days in this role are the same. You'll work at the heart of the community, supporting a network of passionate volunteer Community Ambassadors and bringing together residents, housing associations, councillors and council teams. You’ll be:
- Supporting and coordinating Community Ambassadors, acting as their main point of contact
- Recruiting, onboarding and training new volunteers
- Arranging estate inspections and helping to follow up on repairs and improvements
- Organising forums, workshops and partnership meetings
- Working closely with housing providers to resolve issues and share learning
- Getting out into the community to promote the programme and reach new voices
- Tracking impact and outcomes, and sharing success stories
We welcome applicants with different backgrounds, skills, and experience to apply - what matters most is your ability to connect with people and make things happen.
Essential Qualifications, Skills and Experience:
- Experience of community engagement, resident involvement or customer-focused work
- Confidence working with a range of stakeholders including residents and partner organisations
- An understanding of social housing and the issues affecting tenants
- Experience of, or interest in, working within local government or the public sector
- Strong communication skills, with the ability to explain issues clearly and sensitively
- Excellent organisational skills and the ability to juggle multiple priorities
- A proactive, solutions-focused mindset and a commitment to equality and inclusion
- Good IT skills, including using databases and digital tools
We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Council's services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.
We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
Community Ambassador Project Officer in Twickenham employer: Richmond and Wandsworth Council
Contact Detail:
Richmond and Wandsworth Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Ambassador Project Officer in Twickenham
✨Tip Number 1
Get out there and network! Attend community events, workshops, or local meetings where you can meet people involved in community engagement. Building relationships with residents and stakeholders will give you a leg up when applying for roles like the Community Ambassador Project Officer.
✨Tip Number 2
Show your passion for community work during interviews. Share stories about how you've made a difference in your community or helped others. This will demonstrate your commitment to the role and resonate with the values of Richmond Council.
✨Tip Number 3
Be proactive in following up after interviews. A simple thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation that excited you about the role to show your genuine interest.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and making a positive impact in the community.
We think you need these skills to ace Community Ambassador Project Officer in Twickenham
Some tips for your application 🫡
Show Your Passion for Community Engagement: When writing your application, let your enthusiasm for community work shine through! We want to see how you connect with people and make a difference in their lives. Share any relevant experiences that highlight your commitment to community engagement.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. We’re looking for candidates who understand social housing issues and can demonstrate their ability to work with diverse stakeholders.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to explain your experiences and how they relate to the role. We appreciate well-organised applications that are easy to read and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Richmond and Wandsworth Council
✨Know Your Community
Before the interview, take some time to research the Richmond community and its unique challenges. Understanding local issues will help you connect with the interviewers and demonstrate your commitment to making a difference.
✨Showcase Your Communication Skills
As a Community Ambassador Project Officer, strong communication is key. Prepare examples of how you've effectively engaged with diverse groups in the past. Be ready to discuss how you can explain complex issues clearly and sensitively.
✨Highlight Your Organisational Skills
This role involves juggling multiple priorities, so be prepared to share specific instances where you've successfully managed various tasks. Discuss your strategies for staying organised and ensuring that nothing falls through the cracks.
✨Demonstrate Your Proactive Mindset
The council is looking for someone who can take initiative. Think of examples where you've identified problems and implemented solutions. Show them that you're not just reactive but also proactive in driving change within the community.