Policy & Project Support Officer - Refugee Services
Policy & Project Support Officer - Refugee Services

Policy & Project Support Officer - Refugee Services

Full-Time 30700 - 35300 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support projects and policies for refugees, ensuring effective outcomes and collaboration.
  • Company: Join Richmond and Wandsworth Councils, dedicated to supporting vulnerable sanctuary seekers.
  • Benefits: Enjoy 40 days annual leave, flexible working, and a generous pension plan.
  • Why this job: Make a real difference in the lives of refugees while developing valuable skills.
  • Qualifications: Experience in administration, project support, and policy development is essential.
  • Other info: This role offers hybrid working with a focus on inclusivity and diversity.

The predicted salary is between 30700 - 35300 £ per year.

Are you an experienced administrator or project officer wanting to shape how the Council supports refugees and people affected by forced migration? Are you looking for a role where your contributions make a difference in the lives of vulnerable sanctuary seekers? This is an exciting opportunity to work within the refugee service team in Adult Social Care and Public Health at Richmond and Wandsworth Councils. We approach the developing policy area surrounding sanctuary seekers with positive energy and compassion to ensure we make the boroughs of Richmond and Wandsworth a place where everyone has the opportunity to thrive no matter where you were born.

About the role

You will need to be pro-active and motivated to find solutions to support the team to deliver the best outcomes for sanctuary seekers. You will have strong administration skills and the ability to work independently as a self-starter with the ability to manage your workload. Due to the nature of the team, the deliverables will change, and you will need to have the ability to respond flexibly to emerging needs and projects. This role involves policy and project support relating to refugee support but does not involve case holding. You will not be supporting individual refugees or sanctuary seekers through care pathways. This is a dynamic, interesting, and varied role with an opportunity to develop your skills across several different areas working with internal and external stakeholders.

You will be required to:

  • Build strong relationships with key council services and voluntary sector & statutory partners to ensure sanctuary seekers receive the best possible support.
  • Focus on contributing to new projects including support to deliver new workflows and projects, such as grant funding and Schools of Sanctuary.
  • Support the team to stay up to date on key national and local issues affecting sanctuary seekers, contributing to briefings and strategies as needed.
  • Support the team’s key meetings, partnerships, and Boards including setting meeting dates, booking meeting rooms, preparing agendas, and taking minutes.

This is a hybrid working role; you will be required to work from Richmond and Wandsworth Councils and from home. You will need to attend the offices twice a week or the equivalent of 40 percent of your working hours.

Essential Qualifications, Skills and Experience

  • Knowledge and understanding of local authorities' responsibilities relating to refugee resettlement, including Ukraine, Afghan, and Syrian schemes and asylum.
  • Experience of supporting meetings, including drafting agendas, preparing reports, and minute taking.
  • Experience developing policy.
  • Experience of working on projects.
  • Skilled written and verbal communicator with the ability to communicate sensitively and clearly.

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. This campaign is anonymised.

We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working, and a generous pension plan.

Policy & Project Support Officer - Refugee Services employer: Richmond and Wandsworth Council

Richmond and Wandsworth Councils are dedicated to fostering a supportive and inclusive work environment, making them an excellent employer for those passionate about refugee services. With a strong emphasis on employee growth, the councils offer extensive benefits including 40 days of annual leave, flexible working arrangements, and a generous pension plan, all while providing the opportunity to make a meaningful impact in the lives of vulnerable sanctuary seekers. The collaborative culture encourages innovation and compassion, ensuring that every team member can thrive both personally and professionally.
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Contact Detail:

Richmond and Wandsworth Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Policy & Project Support Officer - Refugee Services

✨Tip Number 1

Familiarise yourself with the local authorities' responsibilities regarding refugee resettlement. Understanding the specific schemes, such as those for Ukraine, Afghanistan, and Syria, will help you engage in meaningful conversations during interviews.

✨Tip Number 2

Network with professionals already working in refugee services or local government. Attend relevant events or webinars to build connections and gain insights into the challenges and opportunities within the sector.

✨Tip Number 3

Stay updated on current policies and issues affecting sanctuary seekers. Being knowledgeable about recent developments will demonstrate your commitment and passion for the role during discussions with the interview panel.

✨Tip Number 4

Prepare to discuss your experience in supporting meetings and developing policy. Think of specific examples where you've contributed to projects or initiatives, as this will showcase your relevant skills and proactive approach.

We think you need these skills to ace Policy & Project Support Officer - Refugee Services

Strong Administration Skills
Project Management
Policy Development
Meeting Support and Minute Taking
Stakeholder Engagement
Written and Verbal Communication
Flexibility and Adaptability
Understanding of Refugee Resettlement Policies
Report Preparation
Problem-Solving Skills
Ability to Work Independently
Attention to Detail
Time Management
Compassionate Communication

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Policy & Project Support Officer position. Tailor your application to highlight how your skills and experiences align with the needs of the role.

Highlight Relevant Experience: Emphasise your experience in administration, project support, and policy development. Provide specific examples of past projects or roles where you successfully managed tasks similar to those outlined in the job description.

Showcase Communication Skills: Since the role requires strong written and verbal communication skills, include examples of how you've effectively communicated in previous positions. Mention any experience in drafting agendas, preparing reports, or minute-taking.

Express Your Motivation: Convey your passion for supporting refugees and vulnerable individuals. Share why this role resonates with you and how you can contribute positively to the team and the community.

How to prepare for a job interview at Richmond and Wandsworth Council

✨Understand the Role and Responsibilities

Make sure you have a clear understanding of the Policy & Project Support Officer role. Familiarise yourself with the responsibilities, especially around supporting refugee services and project management. This will help you articulate how your skills align with the job during the interview.

✨Showcase Your Communication Skills

As a skilled communicator, be prepared to demonstrate your ability to communicate sensitively and clearly. You might be asked to provide examples of how you've effectively communicated in previous roles, particularly in challenging situations or with diverse stakeholders.

✨Highlight Relevant Experience

Be ready to discuss your experience with policy development and project support. Prepare specific examples that showcase your administrative skills, such as managing meetings, drafting agendas, and taking minutes, as these are crucial for the role.

✨Demonstrate Flexibility and Proactivity

The role requires a proactive approach and the ability to adapt to changing needs. Think of instances where you've successfully managed shifting priorities or developed solutions to unexpected challenges. This will show your potential employer that you're a self-starter who can thrive in a dynamic environment.

Policy & Project Support Officer - Refugee Services
Richmond and Wandsworth Council
R
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