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- Tasks: Lead and supervise a dynamic team in adult social care, ensuring high standards and quality service.
- Company: Join Wandsworth Council's innovative Community Advice and Support team.
- Benefits: Enjoy 40 days annual leave, competitive salary, and professional development opportunities.
- Other info: Be part of a supportive team culture focused on continuous improvement.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Professional qualification in Social Work or related field with supervisory experience required.
The predicted salary is between 48873 - 59220 £ per year.
An opportunity has arisen for an Assistant Service Manager to join our fast paced, dynamic, and evolving Community Advice and Support team (CAST) based in Wandsworth. CAST is a part of the front door service that aims to shift away from process led intervention to a more dynamic based practice model which places our clients at the very centre of all that we do. CAST also carry out the Safeguarding Adults screening function for concerns raised into adult social care.
As the Assistant Service Manager, you will lead and supervise practitioners, oversee service workflows, quality assurance and continuous improvement, while promoting a positive team culture and maintaining high professional standards. You will also ensure statutory duties such as safeguarding, assessment, prevention and the provision of information and advice are met, helping the service deliver safe, accountable and strengths based adult social care.
About the role
- Provide daily professional supervision, direction, and leadership to Social Workers, Occupational Therapists, Sensory Workers, Social Care Assessors and Social Care Advisors.
- Oversee incoming work to the service, supporting prioritisation, risk management and timely responses.
- Maintain oversight of case throughput, quality assurance processes and reporting requirements.
- Act as a Safeguarding Adults Manager (SAM), chairing meetings where required and ensuring safeguarding duties are met.
- Ensure the service operates in line with the Care Act 2014 and other statutory frameworks, including assessment, eligibility, care planning and review.
- Work collaboratively with Locality and Specialist Teams, community health colleagues, voluntary sector partners and other agencies to promote joined up support for adults and carers.
Essential Qualifications, Skills and Experience
- A recognised professional qualification in Social Work, Occupational Therapy or other relevant Social Care profession, with registration to the appropriate professional body.
- Significant post qualification experience in a statutory social care or health setting working with adults. Experience supervising and managing staff including providing professional supervision and supporting day to day service operations.
- Strong understanding of adult safeguarding policy and the ability to act as a Safeguarding Adults Manager in accordance with Pan London procedures.
- Ability to use IT systems effectively to manage your own workload and support the oversight of team performance, including interpreting performance and financial data.
- Highly effective communication skills, with the ability to present information clearly to adults, carers, other professionals and the wider public.
Benefits
We offer a wide range of benefits designed to attract, develop and reward our employees such as 40 days annual leave.
Assistant Service Manager in London employer: Richmond and Wandsworth Council
Contact Detail:
Richmond and Wandsworth Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Service Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how they align with your experience. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will help you articulate your thoughts clearly and reduce any nerves on the big day.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate!
We think you need these skills to ace Assistant Service Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Assistant Service Manager role. We want to see how you can contribute to our dynamic Community Advice and Support team!
Showcase Your Leadership Skills: Since this role involves leading and supervising practitioners, don’t forget to include examples of your leadership experience. We love to see how you've motivated teams and managed workflows in previous roles.
Highlight Your Safeguarding Knowledge: As a Safeguarding Adults Manager, it’s crucial to demonstrate your understanding of adult safeguarding policies. Share any relevant experiences that showcase your ability to handle safeguarding duties effectively.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on board with our fantastic team!
How to prepare for a job interview at Richmond and Wandsworth Council
✨Know Your Stuff
Make sure you’re well-versed in the Care Act 2014 and adult safeguarding policies. Brush up on your knowledge of statutory frameworks and be ready to discuss how you’ve applied these in your previous roles.
✨Showcase Leadership Skills
As an Assistant Service Manager, you'll be leading a team. Prepare examples of how you've successfully supervised staff or managed service operations in the past. Highlight your ability to foster a positive team culture and ensure high professional standards.
✨Demonstrate Collaboration
This role requires working with various teams and agencies. Be ready to share experiences where you’ve collaborated effectively with other professionals or community partners to deliver support for adults and carers.
✨Communicate Clearly
Strong communication skills are key. Practice articulating your thoughts clearly and concisely. You might be asked to present information or lead discussions, so think about how you can convey complex ideas simply and effectively.