At a Glance
- Tasks: Support the Local Land Charges team by managing customer queries and processing searches.
- Company: Join Wandsworth and Richmond Councils, committed to excellent service and inclusivity.
- Benefits: Enjoy 40 days annual leave, flexible working, and a generous pension plan.
- Other info: Hybrid work model with opportunities for personal and professional growth.
- Why this job: Make a real difference in local communities while developing your administrative skills.
- Qualifications: Experience in customer service and knowledge of IT systems is essential.
The predicted salary is between 32841 - 39796 £ per year.
Salary Range: SSA Scale 6 £32,841 - £39,796
18 months fixed term appointment: Full Time
Other essential information: Hybrid across Richmond and Wandsworth minimum of 1 day a week in the office.
Objective of role
Wandsworth and Richmond Councils have an exciting opportunity within their Local Land Charges Team, we are recruiting a Local Land Charges Administrative Officer. The Local Land Charges Administrative Officer will ensure the Councils continue to deliver an excellent service to customers and residents. You will support the Local Land Charges Officers within the team by answering both internal and external questions regarding the service, validating and recording searches amongst other tasks, ensuring our search turnaround times remain low.
About the role
You will have working knowledge of office administrative systems, with a clear understanding of IT systems and preferably also GIS Systems. You will also have experience of delivering a service in client support and/or customer services environment.
Essential Qualifications, Skills and Experience
- Knowledge: working knowledge of office administrative systems and processes.
- IT Systems: clear understanding of IT systems generally including Microsoft Office, Internet Explorer and GIS systems (desirable).
- Data inputting: ability to deal effectively with numbers and data and to produce and interpret management information.
- Organisational Skills: effective organisational skills to meet work demands often with competing and changing deadlines.
- Customer Service: experience of delivering a service in a client support and/or customer services environment.
Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.
We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.
We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).
We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
Local Land Charges Adminstrative Officer employer: Richmond and Wandsworth Council
Wandsworth Council is an exceptional employer, dedicated to fostering a supportive and inclusive work environment that prioritises employee development and well-being. With a commitment to flexible working arrangements, generous annual leave, and a robust pension plan, employees are empowered to thrive both personally and professionally. The Learning and Development Digital Advisor role offers the unique opportunity to make a meaningful impact by enhancing digital skills across the organisation, while collaborating with a diverse team in the vibrant setting of Wandsworth.
Contact Details:
Richmond and Wandsworth Council Recruitment Team
