At a Glance
- Tasks: Provide legendary customer service and assist with enquiries and purchases.
- Company: Join Richer Sounds, the UK's leading Hi-Fi and Home Cinema specialists.
- Benefits: Enjoy a competitive salary, employee ownership perks, and opportunities for growth.
- Other info: Dynamic retail environment with opportunities for on-site surveys and larger projects.
- Why this job: Be part of a passionate team and work with cutting-edge home automation technology.
- Qualifications: Customer service skills; AV experience is a plus but not essential.
The predicted salary is between 20000 - 25000 £ per year.
Richer Sounds are the UKs leading Hi-Fi, Home Cinema and TV specialists, and one of the largest Employee-Owned businesses in the UK. We are currently looking for a full-time Retail Sales Assistant to join the team in our Oxford store. Experience in the AV industry is preferred but not essential.
Role Responsibilities:
- Our Sales Advisors are predominately customer facing in-store but also speak to customers over the phone and via email.
- Successful candidates will provide legendary customer service by assisting with enquiries and purchases whilst building and maintaining relationships with customers and clients.
- After a probationary period, colleagues can offer Free On-Site Surveys where we visit customers in their homes, workplaces or other locations.
- General upkeep of the store including maintaining a clean, tidy and welcoming shop floor as well as a well-organised stockroom and office.
- Develop in-depth product knowledge to understand customers' needs and how to answer any technical queries.
- Manage time efficiently to prioritise tasks and meet sales targets.
Retail Sales Assistant employer: RICHER SOUNDS PLC
Richer Sounds is an exceptional employer, renowned for its commitment to employee ownership and a vibrant work culture that prioritises customer satisfaction and teamwork. As a Retail Sales Assistant in our Oxford store, you will benefit from comprehensive training, opportunities for personal growth, and the chance to engage with cutting-edge technology while delivering legendary service to our customers. Join us to be part of a supportive environment where your contributions are valued and rewarded.
