Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers in-store and online, providing top-notch service and support.
- Company: Join Richer Sounds, the UK's leading Hi-Fi and Home Cinema specialists, and a proud employee-owned business.
- Benefits: Enjoy opportunities for free on-site surveys and collaboration on exciting projects after probation.
- Why this job: Be part of a dynamic team that values customer relationships and offers a fun, tech-savvy environment.
- Qualifications: No specific experience required, just a passion for customer service and technology!
- Other info: Expect to handle stock and maintain a welcoming store atmosphere.
The predicted salary is between 28800 - 43200 £ per year.
Richer Sounds are the UKs leading Hi-Fi, Home Cinema and TV specialists, and one of the largest Employee-Owned businesses in the UK. We are currently looking fora full timeRetail Sales Advisorto join the team in our Glasgow Store. Role Responsibilities: Our Sales Advisors are predominately customer facing in-store but also speak to customers over the phone and via email. Successful candidates will provide legendary customer service by assisting with enquiries and purchases whilst building and maintaining relationships with customers and clients. After a probationary period, colleagues can offer Free On-Site Surveys where we visit customers in their homes, workplaces or other locations . These are opportunities to work on larger scale projects that may involve collaboration with multiple departments, third parties and the latest in-home automation technology. General upkeep of the store including maintaining a clean, tidy and welcoming shopfloor as well as a well organised stockroom and office. Develop in-depth product knowledge to understand customers needs and how to answer any technical queries. Manage time efficiently to prioritise tasks and meet sales targets. This role will require you to manoeuvre stock, adjust displays may involve the use of stairs and heavy lifting. This ro…
Retail Sales Advisor employer: RICHER SOUNDS PLC Careers
Contact Detail:
RICHER SOUNDS PLC Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor
✨Tip Number 1
Familiarize yourself with the latest Hi-Fi and home cinema technology. Being knowledgeable about the products we offer will help you engage with customers and answer their technical queries effectively.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you for providing legendary customer service and building strong relationships with our clients.
✨Tip Number 3
Show your enthusiasm for teamwork and collaboration. Highlight any past experiences where you've worked with others to achieve a common goal, as this is crucial for larger scale projects.
✨Tip Number 4
Be ready to demonstrate your time management skills. Think of examples from your previous roles where you successfully prioritized tasks to meet sales targets, as this will be key in our fast-paced environment.
We think you need these skills to ace Retail Sales Advisor
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Retail Sales Advisor position. Understand the responsibilities and skills required, such as customer service excellence and product knowledge.
Tailor Your CV: Customize your CV to highlight relevant experience in retail or customer service. Emphasize any previous roles where you provided exceptional customer service or managed sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and customer service. Mention specific experiences that demonstrate your ability to build relationships with customers and handle technical queries.
Show Enthusiasm: In your application, express your enthusiasm for working at Richer Sounds and your interest in Hi-Fi and home cinema products. This will help convey your genuine interest in the role and the company.
How to prepare for a job interview at RICHER SOUNDS PLC Careers
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with the role's focus on legendary customer service.
✨Demonstrate Product Knowledge
Prepare yourself by researching the latest Hi-Fi, Home Cinema, and TV products. Being able to discuss specific products and their features will show that you're serious about the role and ready to assist customers with technical queries.
✨Highlight Team Collaboration Skills
Since the role may involve working with multiple departments and third parties, be ready to discuss your experience in teamwork. Share instances where you successfully collaborated with others to achieve a common goal.
✨Prepare for Practical Scenarios
Think about how you would handle various customer scenarios, including inquiries over the phone or email. Practice your responses to ensure you can demonstrate your problem-solving skills and ability to manage time effectively during the interview.
