At a Glance
- Tasks: Lead and design a Retail Excellence framework to enhance customer experience and operational excellence.
- Company: Join Watchfinder & Co., a leader in luxury watch retail in the UK.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Other info: Be part of a forward-thinking team driving innovation in the retail sector.
- Why this job: Make a real impact on retail initiatives that elevate customer experiences.
- Qualifications: Experience in retail management and strong coordination skills with various teams.
The predicted salary is between 63000 - 77000 £ per year.
Watchfinder & Co. in the United Kingdom is seeking a Retail Excellence Program Manager to design, lead and embed a Retail Excellence framework across the business. The role drives development and execution of key retail initiatives that enhance operational excellence, elevate the customer experience, and support commercial objectives. The position requires coordinating with HR, merchandising, data teams, and store operations to deliver end-to-end improvements and dashboards.
Strategic Retail Excellence Program Lead in West Malling employer: Richemont
At Richemont, we pride ourselves on being an exceptional employer, offering a dynamic work environment where customer service excellence is at the heart of our mission. Our Customer Service Associates enjoy a supportive team culture that fosters collaboration and personal growth, alongside opportunities for professional development within the luxury watch industry. Located in a vibrant area, we provide our employees with a unique chance to engage with prestigious brands while ensuring client satisfaction and loyalty.
