At a Glance
- Tasks: Lead and design a Retail Excellence framework to enhance customer experience and operational excellence.
- Company: Join Watchfinder & Co., a leading name in luxury retail.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and excellence.
- Why this job: Make a real impact on retail initiatives that elevate customer experiences.
- Qualifications: Experience in retail management and strong project coordination skills.
The predicted salary is between 60000 - 80000 £ per year.
Watchfinder & Co. in the United Kingdom is seeking a Retail Excellence Program Manager to design, lead and embed a Retail Excellence framework across the business. The role drives development and execution of key retail initiatives that enhance operational excellence, elevate the customer experience, and support commercial objectives. The position requires coordinating with HR, merchandising, data teams, and store operations to deliver end-to-end improvements and dashboards, ensuring projects are successful.
Strategic Retail Excellence Program Lead employer: Richemont
At Richemont, we pride ourselves on being an exceptional employer, offering a dynamic work environment where customer service excellence is at the heart of our mission. Our Customer Service Associates enjoy a supportive team culture that fosters collaboration and personal growth, alongside opportunities for professional development within the luxury watch industry. Located in a vibrant area, we provide our employees with a unique chance to engage with prestigious brands while ensuring client satisfaction and loyalty.
