As a Stock Controller, you will be instrumental in maintaining an organised and efficient sales floor, ensuring optimal stock levels, and contributing to a seamless shopping experience. You will also play a key role in supporting and developing your team members.
- Merchandise Management: Efficiently stock and organise merchandise on sales floors, ensuring an appealing, safe, and customer-friendly shopping environment.
- Operational Excellence: Execute a broad range of operational tasks, applying established procedures and problem-solving skills to ensure efficient service delivery and adherence to performance standards.
- Inventory Control: Accurately perform routine inventory tasks, including stocking, replenishment, and cycle counts, while strictly adhering to established procedures.
- Team Development: Provide training and coaching to colleagues on effective inventory management, merchandising best practices, and handling non-routine transactional activities.
- Customer Service: Deliver exceptional customer service, adeptly managing and resolving complex or unique customer inquiries and issues to ensure satisfaction.
- Workflow Coordination: Organise and manage work schedules, coordinate effectively with support services, and delegate short-term tasks to team members to ensure timely completion of objectives.
- Safety & Compliance: Ensure strict compliance with all mandatory safety procedures and protocols, including the proper use of personal protective equipment, to maintain a safe working environment for all.
- Performance & Prioritization: Prioritize and manage workflow effectively to meet quality and timeliness standards, leveraging performance management tools for continuous personal and team improvement. Proven experience and a solid understanding of operational procedures and inventory management systems.
- Ability to provide guidance and support to team members.
- Exceptional organizational and time management skills, with a meticulous attention to detail.
- Excellent communication and interpersonal skills, coupled with a strong customer service orientation.
- A strong commitment to safety, compliance, and maintaining a high-quality work environment.
- Demonstrated ability to prioritize tasks and work efficiently in a dynamic retail environment.
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Stock Controller employer: Richemont
Richemont is an exceptional employer that values creativity, craftsmanship, and innovation, making it a perfect fit for those looking to thrive in a dynamic environment. With a strong commitment to employee growth, you will have the opportunity to lead strategic projects and enhance your skills while collaborating with diverse teams across retail and e-commerce. The hybrid working model offers flexibility, allowing you to balance your professional and personal life while contributing to a company that prides itself on its heritage and forward-thinking approach.
