At a Glance
- Tasks: Welcome guests, deliver exceptional customer service, and achieve sales targets in a luxury watch boutique.
- Company: Join Watchfinder, the premier destination for buying and selling pre-owned luxury watches.
- Benefits: Competitive salary, commission, private healthcare, pension scheme, and generous holiday leave.
- Other info: Enjoy a supportive environment with opportunities for career growth and development.
- Why this job: Be part of a passionate team and learn about luxury watches while making customers smile.
- Qualifications: Strong communication skills, passion for luxury retail, and a willingness to learn.
The predicted salary is between 27000 - 33000 £ per year.
Since Watchfinder & Co. was first founded in 2002, it has grown to become the premier resource from which to buy and sell premium pre-owned watches. With thousands of watches available from more than 50 brands, including Rolex, Omega, IWC and more, plus boutiques across the UK and a manufacturer certified service centre, Watchfinder has established itself as the top pre-owned watch specialist.
As a Sales Advisor you will be an ambassador for the company, responsible for welcoming all guests into the boutique, introducing them to the culture of our organisation, clientele and ultimately ensuring an exceptional customer experience is delivered.
We look for passionate individuals who have a genuine interest in the industry, and who are keen to step into the pre-owned watch market selling multiple brands of luxury timepieces. We welcome individuals who are keen to learn and develop, and we provide support from the very beginning of your journey with us!
You will be passionate about delivering expert customer service and achieving sales on a 1:1 basis within an intimate environment. You will showcase your excellent interpersonal skills, working to a high standard both individually and as part of a thriving team.
The successful individual will be confident and experienced in working to KPI’s & sales targets. This is a varied role which includes high end sales assistance, welcoming walk-ins, managing appointments and an overflow of online enquiries, chasing leads and all-round sales administration.
Demonstrating vigilance and awareness, you will ensure that all security procedures are followed correctly, always maintaining the safety of our products. You will need to be reliable, ambitious, and passionate about the customer experience. You will also encapsulate our core values of being caring, pioneering and outstanding!
How will you experience success with us?
- Passionate about luxury retail and delivering an exceptional service to customers
- Strong clientele skills in order to ensure client contact is maintained
- Results driven with experience working in a target driven sales environment (KPI’s)
- Negotiation skills desirable however this is a skill that we can train for candidates that demonstrate the right attitude towards personal development
- Strong communication skills with the ability to adapt to different customers and their needs
- Ability to take in technical information with a willingness to learn about our products
- Excellent problem-solving skills
- Highly organised with the ability to prioritise own workload
- The consummate team player who will put team success ahead of personal gain
Why work for Watchfinder?
Firstly, what makes Watchfinder a great place to work is the people! Whether that be within your immediate team or across other areas of the business, there really is a family feel across the whole company. We’ve had numerous success stories throughout the business of our staff furthering and developing their careers, proving to be integral contributors to the company.
If the world of watches intrigues you, apply now and join us on this new and exciting journey at our Bluewater boutique!
Our Benefits & Incentives
- Private healthcare and dental
- Competitive pension scheme
- Holiday scheme – Increasing annual leave
- Cycle to work scheme
- Employee Assistant programme
- Income Protection
- Life Assurance
Your journey with us…
Our aim is to provide you a transparent interview process from the moment you apply for the role. It’s important for us that you get to know us to ensure the role aligns to your future career objectives. We provide all candidates with open-door access to key people across the business so they can discuss opportunities, get a feel for our culture, and better understand how they can make an impact and be part of Watchfinder’s exciting trajectory.
Sales Advisor employer: Richemont
At Richemont, we pride ourselves on being an exceptional employer, offering a dynamic work environment where customer service excellence is at the heart of our mission. Our Customer Service Associates enjoy a supportive team culture that fosters collaboration and personal growth, alongside opportunities for professional development within the luxury watch industry. Located in a vibrant area, we provide our employees with a unique chance to engage with prestigious brands while ensuring client satisfaction and loyalty.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Advisor at Richemont, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Richemont. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Advisor. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Richemont:When writing your cover letter, make sure to tailor your message specifically for Richemont. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Richemont
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Richemont that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Richemont that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Richemont’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
