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- Tasks: Welcome guests, provide expert service, and achieve sales targets in a luxury watch boutique.
- Company: Join Watchfinder & Co., the UK's leading pre-owned watch specialist with a rich history since 2002.
- Benefits: Enjoy competitive salary, commission, private healthcare, holiday scheme, and more perks!
- Why this job: Be part of a passionate team in a family-like culture, with opportunities for personal growth.
- Qualifications: No prior watch experience needed; just bring your passion and willingness to learn!
- Other info: Transparent interview process with access to key people in the business.
The predicted salary is between 24000 - 36000 £ per year.
Since Watchfinder & Co. was first founded in 2002, it has grown to become the premier resource from which to buy and sell premium pre-owned watches. With thousands of watches available from more than 50 brands, including Rolex, Omega, IWC and more, plus boutiques across the UK and a manufacturer certified service centre, Watchfinder has established itself as the top pre-owned watch specialist.
Founded nearly twenty years ago in the UK, Watchfinder & Co has earned its reputation as the preowned expert in buying, servicing, selling and part-exchanging preowned luxury watches.
Watchfinder’s success to date has been down to the skills, hard work and determination of the brilliant and diverse group of people we have hired across the globe. The year 2023, Watchfinder continues to be the pioneer in the luxury pre-owned watch world.
An exciting opportunity has become available for a driven and passionate individual to join our successful Bicester Village Boutique.
How will you make an impact?
As a Sales Advisor you will be an ambassador for the company, you will be responsible for welcoming all guests into the boutique, introducing them to the culture of our organisation, clienteling and ultimately ensuring an exceptional customer experience is delivered, leaving them with a smile on their face and a watch on their wrist.
At Watchfinder we know that not everyone has previous watch experience or product/brand knowledge. We look for passionate individuals who have a genuine interest in the industry, and who are keen to step into the pre-owned watch market selling multiple brands of luxury timepieces! We welcome individuals who are keen to learn and develop, and we provide support from the very beginning of your journey with us!
Working at our Bicester Village Boutique, you will be passionate about delivering expert customer service and achieving sales on a 1:1 basis within an intimate environment. You will showcase your excellent interpersonal skills, working to a high standard both individually and as part of a thriving team.
The successful individual will be confident and experienced in working to KPI’s & sales targets. This is a varied role which includes high end sales assistance, welcoming walk-ins, clienteling, managing appointments and an overflow of online enquiries, chasing leads and all-round sales administration.
Demonstrating vigilance and awareness, you will ensure that all security procedures are adhered to correctly, always maintaining the safety of our products.
You will need to be reliable, ambitious, and passionate about the customer experience. You will also encapsulate our core values of being caring, pioneering and outstanding!
How will you experience success with us?
- Passionate about luxury retail and delivering an exceptional service to customers
- Strong clienteling skills in order to ensure client contact is maintained
- Results driven with experience working in a target driven sales environment (KPI’s)
- Negotiation skills desirable however this is a skill that we can train for candidates that demonstrate the right attitude towards personal development
- Strong communication skills with the ability to adapt to different customers and their needs
- Ability to take in technical information with a willingness to learn about our products
- Excellent problem-solving skills
- Highly organised with the ability to prioritise own workload
- The consummate team player who will put team success ahead of personal gain
Why work for Watchfinder?
Firstly, what makes Watchfinder a great place to work is the people! Whether that be within your immediate team or across other areas of the business, there really is a family feel across the whole company.
We’ve had numerous success stories throughout the business of our staff furthering and developing their careers, proving to be integral contributors to the company.
If the world of watches intrigues you, apply now and join us on this new and exciting journey at our Bicester Village boutique!
Our Benefits & Incentives
As well as acompetitive salaryandcommission structurewe also offer a great benefits package:
- Private healthcare and dental
- Holiday scheme – Increasing annual leave
- Cycle to work scheme
- Employee Assistant programme
- Income Protection
- Life Assurance
Your journey with us…
Our aim is to provide you a transparent interview process from the moment you apply for the role. It’s important for us that you get to know us to ensure the role aligns to your future career objectives.
We provide all candidates with open-door access to key people across the business so they can discuss opportunities, get a feel for our culture, and better understand how they can make an impact and be part of Watchfinder’s exciting trajectory.
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Sales Advisor employer: Richemont
Contact Detail:
Richemont Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarise yourself with the luxury watch market, especially the brands that Watchfinder deals with like Rolex and Omega. Showing genuine interest and knowledge about these brands during your interactions can set you apart from other candidates.
✨Tip Number 2
Practice your clienteling skills by engaging with friends or family in a sales scenario. This will help you become more comfortable with building relationships and understanding customer needs, which is crucial for a Sales Advisor role.
✨Tip Number 3
Prepare to discuss your experience with achieving sales targets in previous roles. Be ready to share specific examples of how you met or exceeded KPIs, as this will demonstrate your results-driven mindset.
✨Tip Number 4
Showcase your problem-solving skills by thinking of scenarios where you successfully resolved customer issues. This will highlight your ability to maintain an exceptional customer experience, which is key for the Sales Advisor position.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Understand the Role: Before applying, take the time to thoroughly read the job description for the Sales Advisor position. Understand the key responsibilities and skills required, such as clienteling, sales targets, and customer service excellence.
Tailor Your CV: Make sure your CV highlights relevant experience in retail or sales, particularly in luxury environments. Emphasise any achievements related to meeting KPIs or delivering exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury retail and your interest in watches. Mention specific experiences that demonstrate your interpersonal skills and ability to work in a target-driven environment.
Showcase Your Enthusiasm: In both your CV and cover letter, express your genuine interest in the pre-owned watch market and your eagerness to learn. Highlight any relevant knowledge you have about luxury brands or products, even if it's self-taught.
How to prepare for a job interview at Richemont
✨Show Your Passion for Watches
Make sure to express your genuine interest in luxury watches during the interview. Research different brands and models beforehand, so you can discuss them confidently and show that you're eager to learn more about the industry.
✨Demonstrate Excellent Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you handled difficult situations or went above and beyond to ensure customer satisfaction, as this is crucial for a Sales Advisor role.
✨Be Results-Driven
Familiarise yourself with key performance indicators (KPIs) and sales targets. Be ready to discuss how you've met or exceeded targets in previous roles, showcasing your ability to drive results and contribute to the team's success.
✨Emphasise Teamwork and Adaptability
Since the role involves working closely with a team, share examples of how you've collaborated effectively in the past. Also, demonstrate your adaptability by discussing how you can adjust your approach to meet different customer needs.
