Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with clients, achieve sales targets, and provide exceptional customer service.
- Company: Join the prestigious Jaeger-LeCoultre team at Selfridges.
- Benefits: Gain valuable retail experience in a luxury environment.
- Why this job: Be part of a renowned brand and develop your sales skills.
- Qualifications: Strong communication skills and a passion for luxury retail.
- Other info: Flexible part-time role with opportunities for growth.
Part Time Sales Associate, Selfridges (FTC until March 26) – 3 days a week
London, LND, GB
Fixed Term
THE WATCHMAKER OF WATCHMAKERS
Since 1833, driven by an unquenchable thirst for innovation and creativity, and inspired by the peaceful natural surroundings of its home in the Vallée de Joux, Jaeger-LeCoultre has been distinguished by its mastery of complications and the precision of its mechanisms. Known as the Watchmaker of Watchmakers, the Manufacture has expressed its relentlessly inventive spirit through the creation of more than 1,400 different calibres and the award of more than 430 patents. Harnessing 190 years of accumulated expertise, La Grande Maison’s watchmakers design, produce, finish and ornament the most advanced and precise mechanisms, blending passion with centuries-old savoir-faire, linking the past to the future, timeless but always up with the times. With 180 skills brought together under one roof, the Manufacture creates fine timepieces that combine technical ingenuity with aesthetic beauty and a distinctively understated sophistication.
HOW WILL YOU MAKE AN IMPACT?
As Jaeger-LeCoultre Sales Associate, you will play a key role representing the Maison, building trustful relationships with clients, and achieving Sales Targets. Your main focus will be providing best possible Clienteling experience, generating sales and client satisfaction, while maintaining proper boutique operations as per company standards.
Key responsibilities:
- Achieve and exceed personal targets (quantitative and qualitative)
- Support Boutique team to achieve and exceed sales objectives
- Ensure high levels of client satisfaction through excellent sales and after sales service skills (Sales Ceremonial)
Clienteling & CRM
- Act as a role model, constantly nurture relationships with clients to generate sales leads while building sincere and durable relationships
- Build Client strategy per client typology
- Network within Selfridges environment to create sales opportunities for you and & your team members
Operations
- Carry out administrative tasks such as: clients’ follow up (sales, afters sales service), general inquiries, handle clients complaints and concerns, answer to the telephone etc.
- Follow internal procedures and corporate guidelines related to daily operations (sales, payments methods, deposit, after sales service, Boutique till system, reporting, opening/closing etc.)
- Control inventory quality (scratches, movements, batteries for quartz watches) maintaining exceptional selling conditions.
Retail and Service Excellence
- Anticipateclients’ specific needs
- Represents the Brand inside and outside the Boutique
- Strive to achieve both 100% NPS and Mystery shopping results
- Ensure impeccable grooming standards according to guidelines
- Ensure highest level of service to After Sales Clients
- Manage complaints and proactively follow up on the repair process from registration to collection
- Ensures the timeliness of repairs taken in by the store
- Strive to achieve conversion in CS to sales
- Acting as an Ambassador for the Brand, ensuring the integrity of its image with clients and within the local retail community
- Develop relationships within Selfridgesecosystem and build a network of key contacts to benefit from internal synergies, build brand awareness and recruit new clients
- Participate to off-site events and clienteling activities organised by Marketing and event team
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
- Effective interpersonal and communication skills
- Competence in MS Office package (especially Excel) – Knowledge of SAP would be a plus
- Passionate, pro-active, enthusiastic, agile learner
- Ability to multitask and understanding of priorities
- Excellent organisational skills
- Detail-oriented focus in your approach to work
WHAT MAKES OUR GROUP DIFFERENT?
Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential.
• We value freedom, collegiality, loyalty, and solidarity.
• We foster empathy, curiosity, courage, humility, and integrity.
• We care for the world we live in.
YOUR JOURNEY WITH US:
We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:
1st Stage – After your application has been selected you will be contacted for an initial screening with the Richemont Talent Team
2nd Stage – Interview with the Boutique Manager
3rd Stage – Interview with the Human Resources Manager
LEARN MORE ABOUT LIFE AT JAEGER-LECOULTRE AND RICHEMONT BELOW:
https://www.youtube.com/channel/UCWURhzKt-_FjZ9XSMPWJrh
LEARN MORE ABOUT LIFE AT JAEGER-LECOULTRE
#J-18808-Ljbffr
Part Time Sales Associate, Selfridges (FTC until March 26) - 3 days a week employer: Richemont
Contact Detail:
Richemont Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Sales Associate, Selfridges (FTC until March 26) - 3 days a week
✨Tip Number 1
Get to know the brand inside out! Research Jaeger-LeCoultre's history, values, and products. This will not only impress during interviews but also help you connect with clients authentically.
✨Tip Number 2
Network like a pro! Use your time at Selfridges to build relationships with colleagues and clients. The more connections you make, the more sales opportunities you'll uncover.
✨Tip Number 3
Show off your sales skills! Prepare to discuss your past experiences in clienteling and how you've exceeded sales targets. Be ready to share specific examples that highlight your success.
✨Tip Number 4
Don’t forget to follow up! After your interviews, send a quick thank-you note to express your appreciation. It shows professionalism and keeps you top of mind for the hiring team.
We think you need these skills to ace Part Time Sales Associate, Selfridges (FTC until March 26) - 3 days a week
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love the world of luxury watches and client relationships. Share any relevant experiences that highlight your passion.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your sales experience and any skills that match what we're looking for, like clienteling and CRM. This helps us see why you're the perfect fit for our team!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Richemont
✨Know Your Brand
Before the interview, dive deep into Jaeger-LeCoultre's history and values. Understand their commitment to craftsmanship and innovation. This knowledge will help you connect with the brand during your conversation and show that you're genuinely interested in being part of their team.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences where you've successfully achieved sales targets or provided exceptional customer service. Highlight your ability to build relationships and how you can contribute to client satisfaction, which is key for this role.
✨Practice Clienteling Scenarios
Think about how you would approach different types of clients. Be ready to discuss strategies for nurturing relationships and generating sales leads. This will demonstrate your understanding of clienteling and your proactive approach to sales.
✨Dress to Impress
As a Sales Associate, you'll be representing the brand, so make sure your appearance reflects the sophistication of Jaeger-LeCoultre. Dress smartly and maintain impeccable grooming standards to make a great first impression.