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- Tasks: Be the face of Cartier, delivering exceptional client experiences and managing daily boutique operations.
- Company: Join Cartier, a luxury brand with over 170 years of heritage and a commitment to creativity.
- Benefits: Enjoy a supportive work environment, diverse culture, and opportunities for personal and professional growth.
- Why this job: This role offers a chance to connect with clients and be part of a prestigious luxury brand.
- Qualifications: Previous experience in luxury retail, strong communication skills, and a target-driven mindset are essential.
- Other info: Work 3 days a week, including Sundays, and engage in exciting client events.
London, LND, GB
Permanent
The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity.
HOW WILL YOU MAKE AN IMPACT?
In this role, you will be an ambassador of the Maison, responsible for delivering a unique client experience before, during, and after each sale. You will proactively develop your client portfolio while also contributing to the daily operations of the boutique. Availability required – 3 days per week, including Sunday working
WHAT WILL BE YOUR MISSION?
- Ensures a unique and exceptional client experience.
- Adapts according to client(s) needs and motivations.
- Strives to always improve and surprise the client(s).
- Deals with ease during negotiations and objections.
- Transmits the passion and values of the Maison.
- Acts as the privileged contact for the client(s) in case of After Sales.
- Meets individual and boutique targets, both quantitative and qualitative.
- Cultivates strong client relationships and develops client loyalty.
- Efficiently develops the client portfolio.
- Execute targeted CRM actions.
- Engage in client events and acts as an Ambassador of the Maison.
- Respects all brand and boutique policies and procedures.
- Support with stock inventories.
- Support with set up and breakdowns at opening and closing of the boutique.
- Adhere with Visual Merchandising guidelines.
- Assists with special projects when requested.
- Undertake administrative tasks and stock room related tasks when it’s required
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
- A proven track record of successful achievement within a luxury retail environment
- A sale orientated and target driven background
- A strong communicator with empathy and good interpersonal competences
- Result and action oriented with strong entrepreneurial mind-set
- Fluent in English (additional languages are beneficial)
WHAT DO WE OFFER?
At Cartier, we are proud to employ talents from diverse backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.
WHO ARE WE?
As a place where singularity thrives together, we value the uniqueness of our people, and we see the results of what we do because we are on the journey together. We recognize the richness diversity brings and we embrace a workplace where those differences can be leveraged.
We offer exciting opportunities to gain experience professionally and personally in a supportive environment which in turn inspires the Cartier creations that become icons in the world of luxury.
We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.
Quite simply, Cartier is a place like no other. Welcome to our Maison!
YOUR JOURNEY WITH US:
We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:
- You will be invited to participate in a Cartier Group Assessment Centre
- In-person interview with the Hiring Manager at the boutique
Richemont owns several of the world\’s leading companies in the field of luxury goods, with particular strengths in
jewellery, watches and writing instruments. Cartier joined the Group in 1988.
#J-18808-Ljbffr
Part-Time Sales Associate, Selfridges - 3 days per week employer: Richemont
Contact Detail:
Richemont Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Sales Associate, Selfridges - 3 days per week
✨Tip Number 1
Familiarise yourself with Cartier's history and values. Understanding the brand's heritage will help you convey passion and authenticity during your interactions, making you a more compelling candidate.
✨Tip Number 2
Practice your communication skills, especially in a luxury retail context. Role-play scenarios where you engage with clients, handle objections, and showcase products to demonstrate your ability to create exceptional client experiences.
✨Tip Number 3
Network within the luxury retail sector. Attend events or connect with current or former employees on platforms like LinkedIn to gain insights into the company culture and expectations, which can give you an edge in interviews.
✨Tip Number 4
Be prepared to discuss your previous sales achievements and how they relate to the role. Highlight specific examples of how you've built client relationships and met targets, as this will resonate well with the hiring team.
We think you need these skills to ace Part-Time Sales Associate, Selfridges - 3 days per week
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Cartier's history, values, and product offerings. This knowledge will help you convey your passion for the brand in your application.
Tailor Your CV: Highlight relevant experience in luxury retail and customer service. Emphasise any achievements that demonstrate your sales skills and ability to build client relationships.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and how your background aligns with Cartier's mission. Mention specific examples of how you've delivered exceptional client experiences in the past.
Showcase Your Interpersonal Skills: Since the role requires strong communication and empathy, include examples in your application that illustrate your ability to connect with clients and handle objections effectively.
How to prepare for a job interview at Richemont
✨Show Your Passion for Luxury Retail
Make sure to express your enthusiasm for luxury retail and the Cartier brand during the interview. Share personal experiences or stories that highlight your appreciation for high-quality products and exceptional customer service.
✨Demonstrate Strong Communication Skills
As a Sales Associate, you'll need to communicate effectively with clients. Practice articulating your thoughts clearly and confidently. Be prepared to discuss how you would handle client objections and negotiate sales.
✨Prepare for Client Scenarios
Anticipate questions about how you would create a unique client experience. Think of specific examples from your past experiences where you successfully built client relationships or exceeded sales targets.
✨Understand Cartier's Values
Familiarise yourself with Cartier's heritage, values, and commitment to excellence. Being able to discuss these aspects will show your alignment with the brand and your potential as an ambassador for the Maison.
