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- Tasks: Deliver exceptional client experiences and manage daily boutique operations.
- Company: Join Cartier, a luxury brand with over 170 years of heritage and creativity.
- Benefits: Enjoy a supportive environment with opportunities for personal and professional growth.
- Why this job: Be part of a diverse team that values uniqueness and creativity in luxury retail.
- Qualifications: Experience in luxury retail, strong communication skills, and a target-driven mindset required.
- Other info: Work 3 days a week, including Sundays, in a vibrant London boutique.
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London, LND, GB
Permanent
The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity.
HOW WILL YOU MAKE AN IMPACT?
In this role, you will be an ambassador of the Maison, responsible for delivering a unique client experience before, during, and after each sale. You will proactively develop your client portfolio while also contributing to the daily operations of the boutique. Availability required – 3 days per week, including Sunday working
WHAT WILL BE YOUR MISSION?
- Ensures a unique and exceptional client experience.
- Adapts according to client(s) needs and motivations.
- Strives to always improve and surprise the client(s).
- Deals with ease during negotiations and objections.
- Transmits the passion and values of the Maison.
- Acts as the privileged contact for the client(s) in case of After Sales.
- Meets individual and boutique targets, both quantitative and qualitative.
- Cultivates strong client relationships and develops client loyalty.
- Efficiently develops the client portfolio.
- Execute targeted CRM actions.
- Engage in client events and acts as an Ambassador of the Maison.
- Respects all brand and boutique policies and procedures.
- Support with stock inventories.
- Support with set up and breakdowns at opening and closing of the boutique.
- Adhere with Visual Merchandising guidelines.
- Assists with special projects when requested.
- Undertake administrative tasks and stock room related tasks when it’s required
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
- A proven track record of successful achievement within a luxury retail environment
- A sale orientated and target driven background
- A strong communicator with empathy and good interpersonal competences
- Result and action oriented with strong entrepreneurial mind-set
- Fluent in English (additional languages are beneficial)
WHAT DO WE OFFER?
At Cartier, we are proud to employ talents from diverse backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.
WHO ARE WE?
As a place where singularity thrives together, we value the uniqueness of our people, and we see the results of what we do because we are on the journey together. We recognize the richness diversity brings and we embrace a workplace where those differences can be leveraged.
We offer exciting opportunities to gain experience professionally and personally in a supportive environment which in turn inspires the Cartier creations that become icons in the world of luxury.
We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.
Quite simply, Cartier is a place like no other. Welcome to our Maison!
YOUR JOURNEY WITH US:
We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:
- You will be invited to participate in a Cartier Group Assessment Centre
- In-person interview with the Hiring Manager at the boutique
Richemont owns several of the world\’s leading companies in the field of luxury goods, with particular strengths in
jewellery, watches and writing instruments. Cartier joined the Group in 1988.
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Part-Time Sales Associate, Selfridges - 3 days per week employer: Richemont
Contact Detail:
Richemont Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Sales Associate, Selfridges - 3 days per week
✨Tip Number 1
Familiarise yourself with Cartier's brand values and heritage. Understanding the story behind the Maison will help you convey passion and authenticity during your interactions, making you a more compelling candidate.
✨Tip Number 2
Network within the luxury retail sector. Attend events or join groups related to luxury brands to meet people who can provide insights or even referrals for the position at Cartier.
✨Tip Number 3
Prepare for the assessment centre by practising common role-play scenarios that may arise in luxury retail. This will help you demonstrate your client engagement skills and ability to handle objections effectively.
✨Tip Number 4
Showcase your sales achievements in previous roles during interviews. Be ready to discuss specific examples of how you've met targets and built client relationships, as this aligns with the expectations for the Sales Associate role.
We think you need these skills to ace Part-Time Sales Associate, Selfridges - 3 days per week
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Part-Time Sales Associate position. Tailor your application to highlight relevant experiences that align with these expectations.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly showcases your experience in luxury retail, sales achievements, and any relevant skills. Use bullet points for clarity and focus on quantifiable results where possible.
Write a Personalised Cover Letter: In your cover letter, express your passion for the brand and the luxury retail sector. Mention specific experiences that demonstrate your ability to provide exceptional client service and build strong relationships.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a luxury retail environment.
How to prepare for a job interview at Richemont
✨Show Your Passion for Luxury Retail
Make sure to express your enthusiasm for luxury brands and the unique client experiences they offer. Share any personal stories or experiences that highlight your passion for the industry, as this aligns with the values of Cartier.
✨Demonstrate Strong Communication Skills
As a Sales Associate, effective communication is key. Practice articulating your thoughts clearly and confidently. Be prepared to discuss how you can adapt your communication style to meet different clients' needs.
✨Prepare for Client Scenarios
Anticipate questions about how you would handle specific client situations, such as objections during a sale or building long-term relationships. Think of examples from your past experiences that showcase your problem-solving skills and ability to create loyalty.
✨Research Cartier's Heritage and Values
Familiarise yourself with Cartier's history, values, and product offerings. Understanding the brand's story will help you convey your alignment with their mission and demonstrate your commitment to representing the Maison effectively.
