At a Glance
- Tasks: Support wholesale business and manage accounts while delivering top-notch customer service.
- Company: Join Richemont, a leader in luxury fashion with a commitment to quality and innovation.
- Benefits: Gain valuable experience in a dynamic environment with opportunities for growth.
- Other info: Field-based role requiring a valid UK driving licence and own car.
- Why this job: Perfect for fashion and golf enthusiasts looking to develop commercial skills.
- Qualifications: Experience in sales support or customer service; passion for fashion and golf.
Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.
Peter Millar UK is seeking a motivated and detail-oriented in-house Sales Executive. You will be responsible for supporting our wholesale business, managing some in house accounts and providing excellent customer service and experience to our partners. This role is ideal if you are looking to transition into account management, and are passionate about fashion and golf, as well as eager to develop your commercial skills within a leading luxury and performance brand. This role is crucial for ensuring accurate order processing, professional account support, and the consistent upholding of our brand standards and values at every touch point. Over time, this position will offer the opportunity to develop into managing various house accounts.
Key Responsibilities:
- Manage and/or support house accounts
- Support with the management of in-house corporate enquiries
- Support the leadership team with day-to-day sales appointments and order administration
- Process sales orders in an accurate and timely manner
- Track orders, deliveries, returns and escalate any issues where needed
- Assist with seasonal sales campaigns and showroom appointments
- Support with buying group administration
Product and Brand Support:
- Build a strong knowledge of Peter Millar and G/Fore collections across both golf and lifestyle
- Support with seasonal set up of showrooms and sales assets
- Help manage the showroom and samples for key sales meetings
- Support at trade shows, buying days and sales events when required
Cross Functional and Team Support:
- Work closely with customer service, logistics, planning and finance when required
- Help resolve customer queries in a professional and brand appropriate manner
Experience Success with Us:
- Experience in a sales support or customer service role in Retail is essential
- Experience speaking with clients
- Experience using Microsoft office and sales order processing systems
- Good presentation skills (PowerPoint and Product presentations where needed)
- Have an interest in golf and fashion
- Have an interest in Sales
- Proactive, curious and dependable
- Confident, clear communicator
- Strong organisational skills / attention to detail (able to manage multiple tasks at once)
- Team player with a professional attitude
- You must hold a valid UK Driving Licence and have your own car, as this is a field based role.
What Makes Our Group Different?
Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential. We value freedom, collegiality, loyalty, and solidarity. We foster empathy, curiosity, courage, humility, and integrity. We care for the world we live in.
Your Journey with Us:
We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals: Initial screening call with Richemont Talent Team, Interview with the Hiring Manager β EU Sales Director for Peter Millar, Interview with the Head of HR for Richemont.
Sales Director & Board Member in London employer: Richemont
Richemont is an exceptional employer that champions creativity and craftsmanship within the luxury sector, offering employees a vibrant work culture that values diversity and collaboration. Located in London, this role as a Sales Director & Board Member not only provides competitive benefits but also presents unique opportunities for professional growth and development within a prestigious brand. Join us to make a meaningful impact while being part of a team that prioritises integrity, empathy, and innovation.