At a Glance
- Tasks: Manage stock movement, organise transport, and ensure accurate documentation.
- Company: Join Richemont, a leader in luxury goods with a rich heritage.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Other info: Fast-paced role with a focus on teamwork and customer satisfaction.
- Why this job: Be part of a creative team that values quality and craftsmanship.
- Qualifications: 2 years of logistics experience and strong organisational skills.
The predicted salary is between 40500 - 49500 £ per year.
Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories.
Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them.
At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.
YOUR MISSION
To ensure the physical movement of stock both in and out of the Logistics Department, ensure that this is correctly documented, the computer records match the movement of stock.
Organise transport of stock for Retail and Wholesale.
Organise and export returns shipments and CS shipments abroad.
To follow Procedures, the Richemont transport directives and ensure products are moved in a secure and compliant way at all times ensuring deadlines and SLAs are met.
HOW WILL YOU MAKE AN IMPACT?
E-com return management
- Manage E-com returns, quality check products, complete SAP flow correctly.
- Liaise with E-com department in case of discrepancies and 3rd choice information.
- Liaise with CS department concerning faulty or damaged products.
- Liaise with Maison regarding clearing of the stock received.
- Pick and pack for onwards shipping depending on Maison decision.
- Prepare export documentation and liaise with carriers to organise shipping
- Ensure SAP is updated and stock cleared on a weekly basis.
Inbound process
- Ensure parcels received are opened within an authorised Inbound area and within the timeframe outlined in our KPI’s.
- Operation of shutter and physically taking in deliveries, whilst ensuring all procedures are followed
- Quality check, serial number and packaging/document checks to be performed
- Goods received in SAP
- Brand colleagues informed of the goods arrival, quality and packaging situation
- Articles put away in their dedicated area or passed to colleagues in CS (repairs)
- Liaise with brand colleagues on discrepancies or missing SAP flow to ensure stock situation is always correct and up to date.
- Pick up & delivery and Outbound process
- To assist with pick up and delivery, a service where a shipping kit is sent to a client for them to return their repair to us.
This involves booking DHL shipments online, picking and packing the correct kit dependent on the brand and ensuring shipments are processed accurately.
This also involves communicating with the brands directly.
- Process transfers and ODN’s, Pick & Pack goods, checking serial number and quality.
- Create shipments and book the appropriate carrier according to the Transport Directive.
- Ensure all shipments are processed within the requested time frame to avoid delays, and within our KPI’s.
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
- Logistics and stock management experience, min 2 years
- Flexibility, able to work as part of a team as well an on your own.
- Fast reaction and able to prioritize.
- Open minded regarding projects and changes.
- Computer Literate, SAP experience a benefit.
- Able to work under pressure
- Able to work independently and take personal ownership, whilst being able to work as part of a team
- Efficient and organized with good time management skills
- Customer Focused with a ‘Can-do’ positive approach
- #Richemont #We Craft The Future
Logistics Administrator in London employer: Richemont
At Richemont, we pride ourselves on being an exceptional employer, offering a dynamic work environment where customer service excellence is at the heart of our mission. Our Customer Service Associates enjoy a supportive team culture that fosters collaboration and personal growth, alongside opportunities for professional development within the luxury watch industry. Located in a vibrant area, we provide our employees with a unique chance to engage with prestigious brands while ensuring client satisfaction and loyalty.
StudySmarter Expert Advice🤫
We think this is how you could land Logistics Administrator in London
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Richemont and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Richemont!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Richemont keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Logistics Administrator in London
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Richemont:This is your chance to really connect with the team at Richemont. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Richemont
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Richemont.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Richemont that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Richemont. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
