At a Glance
- Tasks: Drive commercial excellence and enhance client engagement in luxury retail.
- Company: Join Piaget, a prestigious brand committed to creativity and excellence since 1874.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Be part of a passionate team dedicated to excellence and innovation.
- Why this job: Make a real impact in the luxury market while building strong relationships.
- Qualifications: 3 years in commercial roles, preferably in luxury retail, with strong analytical skills.
The predicted salary is between 45000 - 55000 £ per year.
Since 1874, Piaget has been committed to bringing the spirit of Luxury to life thanks to a constant quest for creativity, an unlimited innovation and a respect for excellence.
All this being possible thanks to a fully integrated Manufacture mastering watchmaking and high jewelry know-how.
Piaget excels in everything that is rare, precious and exceptional.
Always do better than necessary: the Piaget founder’s motto still remains the guiding principle for all our colleagues across the world who, every day, make Piaget grow with passion.
YOUR MISSION
The mission of the Senior Commercial Executive is to drive commercial excellence and strategic growth for Piaget in the UK market.
You will be responsible for optimizing performance and enhancing client engagement across our esteemed retail boutiques, while simultaneously cultivating strong relationships and maximizing business development within our strategic wholesale channels.
The role will blend strategic vision with hands-on execution to achieve sales targets, foster key partnerships, and contribute significantly to Piaget's long-term market strategy.
HOW WILL YOU MAKE AN IMPACT?
- Analyse sales performance, prepare forecasts, budgets and commercial reports, and provide business insights to support decision-making.
- Coordinate monthly business reviews, sales tracking and turnover reporting across retail and wholesale channels.
- Support commercial strategy, distribution planning and long-term business development for the UK market.
- Manage CRM and client development initiatives, driving client acquisition, retention, loyalty and ROI through Salesforce and targeted activations.
- Oversee operational excellence across boutiques and POS, including openings, compliance, finance coordination and merchandising support.
- Build and maintain strong relationships with wholesale partners, coordinate training programmes and develop action plans to maximise performance
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
- 3 years’ experience in commercial roles, with proven capabilities in retail analysis.
- Experience within luxury or premium retail is a significant advantage.
- Commercially and analytically minded, with ability to connect analytical findings to business context and strategic implications.
- Self-directed and accountable, with a track record of managing priorities and delivering quality work under pressure.
- Strong communication skills (verbal, written) and able to present with clarity and confidence.
Commercial Executive (Maternity cover) in London employer: Richemont
At Richemont, we pride ourselves on being an exceptional employer, offering a dynamic work environment where customer service excellence is at the heart of our mission. Our Customer Service Associates enjoy a supportive team culture that fosters collaboration and personal growth, alongside opportunities for professional development within the luxury watch industry. Located in a vibrant area, we provide our employees with a unique chance to engage with prestigious brands while ensuring client satisfaction and loyalty.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Executive (Maternity cover) in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Richemont, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Richemont!
We think you need these skills to ace Commercial Executive (Maternity cover) in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Richemont, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Richemont and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Richemont that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Richemont
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
