Commercial Operations Coordinator

The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity.HOW WILL YOU MAKE AN IMPACT?We are delighted to offer this opportunity within our Commercial Operations team. The Commercial Operations Coordinator plays a crucial role in supporting the smooth and efficient functioning of our boutique operations. This position is responsible for providing essential administrative and logistical support, ensuring that our boutiques are well-equipped and maintain high standards of operational excellence.WHAT WILL BE YOUR MISSION?Boutique Operations:Provide direct support to the Operations Team’s daily tasks and projectsAct as a primary point of contact for boutiques regarding operational queries and support requestsAssist in coordinating various operational initiatives and projects to enhance boutique efficiency and performanceUniforms, Point of Sale Materials (POSM) and Consumables Management:Manage the ordering, inventory, and distribution for boutiquesMonitor stock levels, anticipate needs, and place orders to prevent shortagesLiaise and negotiate with vendors and suppliers ensuring timely execution and delivery of servicesEnsure that CSR principles are part of all our activitiesAdministrative Support: Process and manage all invoices related to boutique operations, including POSM, uniforms, and other operational expenses, by creating Purchase Orders in SAPEnsure accuracy and compliance of invoices with company policies and budget allocationsProvide general administrative support to the Commercial Operations Manager and the wider Commercial Excellence teamCommercial Community:Support on transversal projects across the Office and in BoutiquesSupport on the performance dashboards when the Head of Performance is awayAssist the Commercial Operations Manager in the development and animation of Boutique communities - Admins, Boutique AssistantsOrganise retail meetings and workshops, thoroughly capturing minutes and actionsHOW WILL YOU EXPERIENCE SUCCESS WITH US?Good understanding of boutiques operations and luxury retail industryStrong communication skills, both written and verbal, with the ability to interact professionally with internal teams and external suppliersProficiency in MS Office (Excel, Power Point, Word)Proficiency in SAP or similar ERP systems for invoice processing and data managementComfortable with analysis and data managementStrong organisational skills with the ability to manage multiple tasks and priorities effectivelyAttention to detail, taking pride in the accuracy of your workProfessionalism in your appearance as presence in the boutiques will be requiredA proactive and problem-solving attitudeAbility to work independently and as part of a team in a fast-paced environmentWHAT DO WE OFFER?At Cartier, we are proud to employ talents from diverse backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.WHO ARE WE?As a place where singularity thrives together, we value the uniqueness of our people, and we see the results of what we do because we are on the journey together. We recognize the richness diversity brings and we embrace a workplace where those differences can be leveraged.We offer exciting opportunities to gain experience professionally and personally in a supportive environment which in turn inspires the Cartier creations that become icons in the world of luxury.We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.Quite simply, Cartier is a place like no other. Welcome to our Maison!YOUR JOURNEY WITH US:We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:Initial screening call with Richemont Talent TeamInterview with the Hiring ManagerInterview with the HR ManagerSummaryLocation: LONDONType: Full time