Boutique Operations Lead & Client Experience

Boutique Operations Lead & Client Experience

Full-Time On-site
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Richemont in London is seeking a Boutique Manager to lead a luxury sales team, drive clienteling, and ensure impeccable brand standards across store operations.

You will mentor staff, manage CRM initiatives, analyse KPI data, and collaborate with the management team to deliver outstanding client experiences and store profitability.

The role requires deep retail experience, strong leadership, and proficiency with IT tools; local market knowledge is a plus.

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Boutique Operations Lead & Client Experience employer: Richemont

Richemont is an exceptional employer that values creativity, craftsmanship, and innovation, making it a perfect fit for those looking to thrive in a dynamic environment. With a strong commitment to employee growth, you will have the opportunity to lead strategic projects and enhance your skills while collaborating with diverse teams across retail and e-commerce. The hybrid working model offers flexibility, allowing you to balance your professional and personal life while contributing to a company that prides itself on its heritage and forward-thinking approach.

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Contact Details:

Richemont Recruitment Team